A customer checks out the merchandise at Giant Super Market in Sharjah. After a gruelling four days of intermittent power cuts, residents of Sharjah heaved a sigh of relief as power returned on Thursday. Image Credit: Ahmed Ramzan/Gulf News

Sharjah: The Sharjah Electricity and Water Authority (Sewa) has apologised to residents affected by the recent power failures and vowed to take steps to improve its services.

In a statement issued on Saturday, Sewa attributed the power failures to a problem in the natural gas pipeline which feeds the main power station.

The authority said it was forced to deal with the emergency by cutting off the power for hours in some districts.

Sewa stressed its keenness to provide better services to its customers.

The authority reiterated that the utmost effort would be made to prevent a repeat of the problem.

Left in the lurch

Residents in parts of Sharjah were forced to endure extremely high temperatures indoors and out plus high humidity as airconditioners failed to work due to rolling blackouts.

Thousands in densely populated parts of Sharjah, especially the industrial areas, suffered for days without power last week. Residents were angry that there was no response from Sewa at the time despite blackouts affecting many districts without notice.

— With additional inputs from WAM