Privacy policy

Al Nisr Group (which comprises of Al Nisr Publishing LLC, Al Nisr Distribution LLC) owns and runs the following websites namely - Gulfnews.com, Friday.ae, gntech.ae, watchtime.me (collectively the "Sites" and individually the “Site”). Gulf News is published by Al Nisr Publishing LLC (hereinafter referred to as the "Owner").

Access to and use of the Site is subject to the following terms and conditions (the “Terms and Conditions"):

1. By accessing any of our Sites, you agree to be legally bound by these Terms and Conditions, which shall take effect immediately on your first use of the Site. If you do not agree to be legally bound by these Terms and Conditions, you must not access or use the Site.

2. The Owner may update or amend these Terms and Conditions at any time by the posting changes online. Please review these Terms and Conditions regularly to ensure you are aware of all changes made thereto. Your continued use of the Site after changes are posted means that you agree to be legally bound by these Terms and Conditions as updated or amended.

Use of the Site

3. Access of this Site is for non-commercial use only. For the avoidance of doubt, you can view the content on your receiving device solely for that purpose but you may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the Site content in any way except for your own personal use. You also agree not to adapt, alter or create a derivative work from the Site content. Any other use of the Site content requires the prior written permission of the Owner. If the Owner has granted a specific license to you, you may copy or reproduce Site content if such copying or reproduction is incidental or necessitated by your legitimate business needs, strictly subject to the requirement that all Site content is properly accredited to the Owner.

4. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of any other user or restrict or inhibit any other user's use and enjoyment of the Site. Prohibited behavior includes but is not limited to harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Site.

5. In accessing the Site, you agree not to:

5.1. impersonate another person or use a false name or a name you are unauthorised to use to create a false identity or e-mail address or try to mislead others as to the identity or origins of any communications;

5.2. damage, interfere with or disrupt access to the Site or to anything which may interrupt or impair its functionality;

5.3. threaten, harass, stop, abuse, disrupt or otherwise violate the rights (including rights of privacy) of others;

5.4. make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, "trojan horses", "worms" or any other harmful software; or

5.5. post, upload, publish, reproduce, transmit or otherwise distribute or make available information or other material on the Site:

(i) that constitutes or encourages conduct that would give rise to a criminal offence or civil liability;

(ii) which is protected by copyright or other intellectual property right or derivative works thereof, without obtaining prior written permission of the intellectual property right holder; or

(iii) otherwise use the Site in a manner which is contrary to law or which may, in the opinion of the Owner, adversely impact use of the Site or the internet.

The Owner retains the absolute right to prevent you from accessing the Site, without prejudice to any of the Owner's available rights and remedies, where it, in its absolute and sole discretion, considers that you are contravening these Terms and Conditions and/or any other access policy relating to the Site that may be maintained by the Owner.

6. The Owner's Privacy Policy is a binding part of these Terms and Conditions.

Disclaimers and Limitation of Liability

7. The Site content, including the information, names, images, pictures, logos and icons regarding or relating to the Owner, its products and/or services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations. The Owner does not warrant that the functions contained in the Site content will be uninterrupted or error free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses, bugs, corrupt data, "trojan horses", "worms" or any other harmful software.

The Owner assumes no responsibility to you or any third party for any errors or omissions of any kind in the Site content or deriving therefrom and disclaims all warranties and to any other matter relating to the Site and the Site content, including but not limited to, any kind of warranty made (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, merchantability, noninfringement, compatibility, security and accuracy.

8. Under no circumstances will the Owner be liable for any damages and/or losses and/or other claims (whether the same were foreseen, foreseeable, known or otherwise) arising out of or in connection with the use or performance of the Site or the content available or referred to on the Site or on any other site that you may access through the Site, even if advised of the possibility of such damages, including without limitation:

8.1. loss of data;

8.2. loss of revenue or anticipated profits;

8.3. loss of business;

8.4. loss of opportunity;

8.5. loss of goodwill or injury to reputation/defamation;

8.6. losses suffered by third parties; or

8.7. any indirect, consequential, special, incidental or exemplary damages.

9. All material contained on the Site is published in good faith. The Owner does not in any circumstance accept responsibility for the accuracy or otherwise of any advertisement or message published or its compliance with any legal or regulatory requirements (nor is any kind of warranty expressed or implied by such publication). The Owner specifically disclaims all and any liability to the buyer, advertisers, readers and users or any other person for loss or damage of any nature whatsoever and however arising, whether due to inaccuracy, error, omission or any other cause, and whether on the part of the Owner or its employees or agents or any other person. Under no circumstances shall the Owner be liable to the buyer, advertisers, readers and users or any other person for any special, incidental, indirect or consequential damages of any kind, including, without limitation, those resulting from loss of sales, loss of goodwill, loss of profits, whether or not the Owner was advised of the possibility of such losses. In all other respects, the Owner's liability shall be limited to the relevant fee paid by the buyer buyer of products/ services.

10. We use DFP ad serving technology to help with serving digital advertisements and collecting information about your visits to this website, which may be utilised by DFP and us in order to provide advertisements about goods and services that may be of interest to you. Further information about DFP technology use is available on this link https://support.google.com/dfp_premium/answer/2839090?hl=en

To provide you services, we also use Lotame Crowd Control for data collection, details of which may be found at http://lotame.com. You have the option to opt out by deleting your browser cookies.

Please also note that we use other third party services on our website that also collect information about your visits to this website in order to analyse and improve the services on the website.

By using the Site you consent to the collection and processing of data about you by DFP Lotame, any third party and/or us.

Details of the other third party sites may be found below

Apendix-1

Integrated Services

Programmatic

11. The Owner reserves the right to modify or suspend the Site at any time and for so long as the Owner (at its sole discretion) may wish, as well as change or remove any Site content from the Site, in whole or in part, at its sole discretion, at any time without notice and without any liability whatsoever.

12. Links available on the Site will allow you to link to websites not maintained or controlled by the Owner. The Owner provides these links for your convenience and is not responsible for the contents of any linked websites. The Owner cannot and does not warrant the accuracy, completeness, non-infringement, merchantability or fitness for a particular purpose of any information available through these links and makes no representation or endorsement whatsoever about any other website which you may access through the Site. It is your responsibility to ensure that any website you choose to use is free of potentially destructive items such as viruses.

Indemnity

13. You agree to defend, indemnify and hold harmless the Owner from any and all liability, costs, claims, proceedings, demands, losses, damages, expenses, including without limitation, all attorneys' fees, which may be related to any violation of these Terms and Conditions by you or users of your account or in connection with the use of the Site or placement or transmission of any information or other materials on the Site by you or users of your account..

Intellectual Property

14. All intellectual property rights, including copyright and database rights, in this Site and its contents (including but not limited to text, images, software, illustrations, artwork, high resolution photography, video clips, audio clips and any after- sales material, hereinafter referred to as “the materials”) are owned by or licensed by the Owner or otherwise used by the Owner as permitted by applicable law.

The names, images and logos identifying the Owner or third parties and their products and services are subject to copyright, design rights and trademarks of the Owner and/or third parties. Nothing contained in these Terms and Conditions shall be construed as conferring by implication, estoppel or otherwise, any license or right to use any trademark, patent, design right or copyright of the Owner or any third party..

Contributions to the Site

15. Where you are invited to submit a contribution to the Site (including but not limited to any text, photographs, video or graphics) you agree, by submitting your contribution, to grant the Owner a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and other applicable rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution. If you do not want to grant to the Owner the rights set out above, you should not submit your contribution to the Site.

16. By submitting your contribution to the Site, you:

16.1. warrant that your contribution:

(i) is your own original work and that you have the right to make it available to the Owner for all the purposes specified above;

(ii) is not defamatory;

(iii) will not cause incidental or consequential harm; and

(iv) does not infringe any law or regulation;

16.2. indemnify the Owner against all legal fees, damages and other expenses that may be incurred by the Owner as a result of your breach of the above warranty or otherwise; and

16.3. waive any moral and economical rights in your contribution for the purposes of its submission to and publication on the Site and the purposes specified above.

General provisions

17. If there is any conflict between these Terms and Conditions and the terms and conditions appearing elsewhere on the Site, these Terms and Conditions shall prevail in respect of this Site.

18. No modification shall be binding unless made in writing by the Owner.

19. No waiver by the Owner shall be effective except in relation to the matter in respect of which it was specifically given.

20. The Owner's failure to insist upon or enforce strict performance of any provision contained herein shall not be construed as a waiver of any provision contained, or right granted, herein.

21. If any of these Terms and Conditions are determined to be illegal, invalid or otherwise unenforceable, in whole or in part, by a court of competent jurisdiction within any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction in which that Term or Condition, or part thereof, is illegal, invalid or unenforceable, such illegality, invalidity or unenforceability shall not affect the legality, validity or enforceability of any other provisions contained herein.

22. These terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates applicable in the Emirate of Dubai.

Subscription

Definitions

The term "subscription" refers to paid for digital products available at www.gulfnews.com or the Gulf News application.

Standard Access Digital Subscription – It provides unlimited access to content from UAE, Gulf, Business, International, Sport, Opinion, Lifestyle and Entertainment sections on www.gulfnews.com, the Gulf News mobile site and app (iOS and Android).

Prime Access Digital Subscription – It provides unlimited access to content from UAE, Gulf, Business, International, Sport, Opinion, Lifestyle, Entertainment sections and also access to exclusive segments like - Living in UAE, Your Money, Parenting, Food and Games on www.gulfnews.com, the Gulf News mobile site and app (iOS and Android).

About Subscription

As part of Standard Access, you will have access to limited free three articles every month. Post consumption of free articles, you will have to buy a subscription i.e. either a monthly or annual digital subscription in order to continue uninterrupted access to www.gulfnews.com

Gulf News reserves the right to modify the content, type and availability of any digital subscription at any time.

Only one person may use the user name and password associated with a digital subscription. For details about your purchases, including payment methods and billing cycles, visit the My Account section of www.gulfnews.com

Processing and Payment

Gulf News will process your subscription purchase as promptly as possible. If there is a delay of more than 48 hours, please call us at 600599901 or email us at digitalsubscriptions@gulfnews.com. Please be informed that the activation of subscription and renewal will only take place after receipt of payment by Gulf News.

We accept all major credit and debit cards. We reserve the right to reject any order or purchase at any time

If your initial payment authorisation is later revoked, your active subscription and access to paid content will be immediately terminated. If you believe your access was terminated due to an error, please contact our Customer Relationship Desk at 600599901 or write to us at digitalsubscriptions@gulfnews.com

All subscription charges are non-refundable.

To view or change your payment method, visit the My Account section of www.gulfnews.com

Pricing

When you purchase a subscription, the price both for purchase and renewal will be made clear during the process. You agree to pay the price that is stated at the time of your order, as well as any applicable value added tax (VAT). You also agree to the billing frequency stated at the time of your order.

Discount if any will be applied at the time of the order. Discounts cannot be applied retrospectively.

Pricing is for a cycle of 30 days for monthly payment plan and 364 days for annual payment plan. All prices are in United Arab Emirates Dirham, unless otherwise stated. For outside UAE it will be charged in USD.

Gulf News reserves the right to change prices and fees at any time. You will have the opportunity to accept the new price or cancel your subscription from that point forward.

Any new content launched in the future, which is currently not part of the subscription plan may come at an additional cost. Pricing will be at the sole discretion of www.gulfnews.com

Additional Costs

When you use your digital subscription, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.

If you believe someone else has used your account or you are being charged for a product you have not purchased, please contact our Customer Relationship Desk at 600599901 or write to us at digitalsubscriptions@gulfnews.com

Billing

  • Billing of Digital Subscriptions
    • We will charge or debit your payment method at the time of purchase of your subscription. Billing will continue according to the cycle stated at the time of your order.
    • To view information about your billing cycle, visit the My Account section of www.gulfnews.com
    • All www.gulfnews.com subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. You can view your payment method at any time in the My Account section of www.gulfnews.com
    • You will not be notified in advance of impending renewals. Please see our Cancellation and Refund terms below for information about cancelling.
    • For all your subsequent product purchases made on www.gulfnews.com, your existing registered credit/debit card shall be used for the payment process.
  • Currency
    • The currency in which you will be billed will be in United Arab Emirates Dirham, unless otherwise stated. For users outside UAE, it will be charged in USD. An e-mail confirmation will be sent to your registered email id confirming your purchase. Tax invoice for the same will be sent to your registered email address within 48 hours of purchase.

Pack Upgrade and Downgrade

As a user you will always have a choice to upgrade your existing pack by paying the differential amount.

The upgrade can be done for:

  • Standard Access to Prime Access Digital Subscription Plan
  • Monthly to Annual Digital Subscription Plan

Please note the option to downgrade a digital subscription plan is not available.

Unpaid Charges

If your credit/debit card expires or your payment method is otherwise invalid, your subscription will be suspended until we have successfully received funds towards your subscription. You will remain responsible for all charges.

Promotional offers and Discounts

We may occasionally offer promotions/discounts on subscriptions. The specific terms of each promotion/discount are stated at the time they are offered.

You are required to provide your payment details when you sign up for a promotion/discount. At the end of the promotion/discount, your subscription will automatically renew at the standard rates displayed at the time of purchase.

We will not notify you in advance that the promotion/discounted rate is about to end.

BanqMart Offer

  • Customers must download the BanqMart app through link / ad banner shared by Gulf News.
  • Customers must register themselves on the BanqMart app.
  • The monthly salary of the customer must be above AED 7000.
  • Customers must be residing in the UAE for more than 6 months.
  • BanqMart sales representatives will do a verification call, post successful verification the free digital subscription activation code will be shared your registered email id.

EID 2023 promotions

Choithrams

  • 10% off on AED 150
  • Offer is valid on Choithrams.com/ Choithrams App only. The offer is not applicable in stores and external platforms.
  • The offer is valid from 17th April till 20th June 2023.
  • The offer is valid for a single transaction only.
  • Voucher is valid on a minimum shopping of Aed 150.
  • The maximum discount allowed is Aed 15
  • The offer cannot be used in conjunction with any other special promotions, loyalty program or rewards program.

Elevate Trips

  • AED 200 Off.
  • Valid on Holiday packages only.
  • Valid until 31 July 2023.
  • Not valid in conjunction with any other offers.
  • Coupon Code can be used per booking.
  • Coupon Code cannot be exchanged for cash.
  • Coupon Code cannot be transferred after use, in case of Cancellation or Reschedule of Itinerary.
  • Valid on online & offline bookings.
  • Valid on a minimum spend of AED 3000.

Bomb Cosmetics

  • 25% discount on all online products.
  • Use the promocode "gulfnews" at checkout to avail the discount.
  • The voucher will only be valid for any purchase above AED 100 & can be used for one-time purchase only.
  • The gift voucher can be redeemed online only.
  • The voucher cannot be redeemed for cash.

Fabyland

  • 10% off on package of AED 375.
  • Valid from 17th April to 31st May.
  • Customers can avail of the offer only once.
  • In store T&C apply.
  • Available at following branches:
  • Dubai Festival City, Nakheel Mall – Dubai, Deerfield Mall – Abu Dhabi, Rahmaniya Mall – Sharjah

Xtreme Zone

  • 10% off on package of AED 315.
  • Valid from 17th April to 31st May.
  • Customers can avail of the offer only once.
  • In store T&C apply.
  • Available at following branches:
  • Abu Dhabi Mall and Galleria Mall – Abu Dhabi.

Software Products

If you purchase a subscription that includes downloadable elements, your download and use of that requires third-party software, which may be subject to additional terms or end user license agreements or cost, it will be borne by you.

Cancellation and Refund

  • Cancellation and Refunds of Digital Subscriptions
    • When you cancel your subscription, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
    • You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
    • You can upgrade or cancel your digital subscription at any time by calling Customer Service at 600599901 or email us at digitalsubscriptions@gulfnews.com
    • If you are in the UAE, our operational hours are 9am to 7pm, Monday to Friday, and 9am to 2pm on Saturday and Sunday, and on national holidays. The timings are Gulf Standard Time (GST), which is four hours ahead (+4) of Greenwich Mean Time (GMT)
    • You can also contact us via email on: digitalsubscriptions@gulfnews.com. If you are outside the UAE, please use the email option.
    • Changes to Content or Access: We reserve the right to make changes to our digital subscriptions at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different subscriptions, you will not receive a refund.
    • Cancellations by Us: We reserve the right to suspend or terminate your subscription for any reason, without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund.
    • If at any point we do issue a refund or credit due to extenuating circumstances at our sole discretion, we are under no obligation to issue the same or similar refund in the future.

Changes to the Terms and Conditions

23. Links which lead to other websites and any third party data contained on the Gulf News website (collectively the “Third Party Content”) are not under our control and we accept no liability in respect thereof. The Third Party Content is provided to you for information purposes only and its inclusion on our website does not imply reliability and endorsement by us of the Third Party Content. We do not warrant the accuracy, quality, completeness, or reliability of the Third Party Content or that it will be error free, virus free, uninterrupted or free from unauthorized use or hackers. You therefore assume all risk in connection with your use of the Third Party Content.

24. We reserve the right to change any of these Terms and Conditions (whether contained in these Terms and Conditions and/or in the Privacy Policy) at any time without notice.You acknowledge that by browsing the Site that you specifically, knowingly and expressly agree to these Terms and Conditions in their most current form.

Thank you for visiting and using the Site. We welcome your feedback and suggestions on all Site services. Please fill in the required fields in the 'Contact Us' form and send it to us.