Dubai: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister of the UAE, and Ruler of Dubai, today honoured Al Muraqqabat Police Station for becoming the first service centre in Dubai to receive a 6-star rating.
The centre is run by artificial intelligence, offering its services in seven languages.
Al Muraqqabat Police Station has also achieved a customer satisfaction rate of 99.8 per cent with the response time for emergencies being only 90 seconds.
Tweeting on the occasion, Sheikh Mohammed said: “Today, we honoured Al Muraqqabat Police Station, the first service centre in Dubai to receive a 6-star rating. The centre is managed by artificial intelligence. It has processed over 100,000 transactions and offers services in seven languages. Al Muraqqabat Police Station has achieved a customer satisfaction rate of 99.8 per cent with the response time for emergencies being only a minute and a half. This is Dubai, a city that constantly sets new benchmarks for itself.”
Global Water Award winners honoured
Sheikh Mohammed also honoured winners of the 3rd Mohammed bin Rashid Al Maktoum Global Water Award, which was dedicated to supporting inventors and innovators who find solutions to the challenges of providing clean drinking water to less fortunate communities. “All the best to the winners,” the UAE Vice President said.
The biennial Award encourages leading corporations, research centres, institutions, the youth and innovators from across the world to compete in finding sustainable and innovative solutions to the problem of water scarcity. Until today and in three cycles, they awarded bright minds from around the world for their pioneering in water desalination and purification systems to overcome the world’s water crisis.
The Award is comprised of 4 main categories that target pioneering organisations, research centres, individuals, educational institutions, and innovators from all around the world to motivate participants to come up with innovative, renewable energy-powered solutions with the aim to either produce, distribute, store, monitor, desalinate and/or purify water.