Dubai Municipality handled 279 calls during Thursday’s rains. Image Credit: Supplied

Dubai: Dubai Municipality handled 279 calls during Thursday’s rains through its emergency field teams consisting of 484 specialised engineers and technicians, and 1,150 assisting workers.

The DM said the team’s proactive action plan and a 24-hour programme aims to strengthen the integrated management of the sewage and rainfall system.

This system is a key part of Dubai’s sophisticated infrastructure, making it one of the best global destinations to live and work. Dubai’s surface water and rainfall drainage systems span over 4.000,000 longitudinal metres and are associated with more than 72,000 rainy water drains and 35,000 inspection rooms, all of which meet at 59 lifting and pumping stations that reach water bodies through 38 systemic exits.

In addition to its human resources, the municipal rainfall contingency teams include 15 equipment for line cleaning and unclogging, seven trucks with a crane, 49 tanks for water transportation, 87 carried pumps, 74 portable pumps, 63 transport vehicles of different types, over 60 pickups, pumping and processing mechanisms for water accumulation, sand, and various waste types, as well as 31 vehicles. There are also 20 water pumps spread across Deira and Bur Dubai.

The DM noted that community members can report on the accumulation of rainwater using the Dubai 24/7 app, or call 800900. It also advised not to connect rainwater drainage pipes in homes with the sewage system, as they cause a burden on the network.