20240204 rain in dubai
‘Saeed’ is a national traffic safety services organisation and their toll free number is 800 72233. Picture used for illustrative purposes. Image Credit: Gulf News Archives

Dubai: If your car was damaged due to the recent rains and you are wondering how to apply for a vehicle damage certificate for your motor insurance claim, you will need to get an ‘unknown accident report’ from ‘Saeed’, which is a national traffic safety services organisation. To file the report, visit their official website - www.saaed.ae or download their official app ‘Saaed’, which is available for Apple and Android devices.

How to issue a vehicle damage certificate online in Abu Dhabi

1. Visit the official website - www.saaed.ae/en/ and click on ‘e-services’ on the right side of the screen.
2. Click on ‘Report an Unknown Accident’.
3. Next, fill out an online form with the following details:
- Your full name and mobile number.
- Select ‘Abu Dhabi’ from the drop-down menu as the ‘accident emirate’ and then click on ‘Abu Dhabi’ or ‘Al Ain’ as the city where the incident happened.
- Enter the location.
- Select if you want to be notified via SMS or WhatsApp for updates on the status of the report.
- Describe how the accident happened - in this section you will have to describe the damage sustained on your vehicle due to the extreme weather conditions.
4. Agree to the terms and conditions.
5. Next, upload the following documents:
• Copy of your driving licence (front and back).
• Copy of your Emirates ID (front and back).
• Copy of your vehicle registration card (front and back).
• A picture of your car number plate.
• Pictures of the car damage.
6. Click ‘Next’ and then you will be able to view a summary of your report. Click ‘Submit’ and pay for the service fee online with your credit or debit card.

Once you have submitted the application form, you will be sent a request number via SMS or WhatsApp on your registered phone number to track the status of your report. Once the application is approved, you will receive the report from the technical team at Saaed.

How to receive the accident report

The technical support team at Saaed will go through the application form, and once it is approved, you will be issued an accident report number. Once you have received the accident report number, visit this link - www.saaed.ae/en/accident-report/ and enter your number to retrieve the report.


Dh400 - Service fee to file an ‘unknown accident report’.