An image of the Hassantuk operation room. Image Credit: Supplied: Injazat

Dubai: As part of the UAE’s efforts to enhance its emergency response efforts, the country launched the Hassantuk programme in 2017.

The fire safety system, launched by the Ministry of Interior, links fire alarms and smoke detectors to a centralised Alarm Receiving Centre (ARC) where operators verify if an alarm is genuine or false in less than 120 seconds. The system connects commercial and residential buildings to the Civil Defence’s Command and Control Centre of the Ministry, to provide real-time updates to the emergency response teams, who are able to assess the situation and respond to it more efficiently.

Hassantuk for Homes

As part of the service, the Ministry also provides ‘Hassantuk for Homes’, where villa owners can also register their residential units with the Ministry. Once installed, the system will be able to detect any fire hazard at your home and alert the Civil Defence to dispatch a fire truck to be at your rescue.

In parallel the Etisalat team will contact you instantly to ensure your safety and verify the alert.

If you wish to register your home under the Hassantuk system, these are the steps you need to follow.

Steps to register

Step 1: Visit

Step 2: Click on ‘Register’

Step 3: Create your account by adding your Emirates ID number or passport and uploading a copy of the document.

Step 4: Add your personal details, like your full name, contact number and email address.

Step 5: Create a username and password.

Step 6: Once your account is created, you need to provide your house location, by entering the address of the villa, your home phone number or Makani number

Step 7: Add the contact number of the person who will be overseeing the service installation in your home.

Step 8: Configure the layout of the villa, starting with the number of floors. Add the number and types of rooms on each floor.

Step 9: Click on generate a quote to see devices that will be installed and pricing.

Step 10: Accept the terms and conditions.

Step 11: Make the payment.

The service will then be installed at your home.

The service fees vary depending on the size of your villa.