Dubai: Met with an accident in the UAE? Police authorities have rolled out smart services that make it easier for motorists to report minor traffic accidents, which do not involve any human injuries, through smartphone applications.
If the accident took place in Dubai, you can report the minor car accident via the non-emergency hotline 901 or Dubai Police website - www.dubaipolice.gov.ae or the Police Eye service available on the Dubai Police mobile application.
To raise awareness on reporting minor car accidents, Dubai Police promoted it’s services through it’s official social media channels on Tuesday, October 4.
The Ministry of Interior’s smartphone application – MOI UAE – which is available for Apple and Android smartphones, offers the service for motorists in Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Here is how you can use the Ministry’s service.
How to report a minor traffic accident via the Dubai Police app
Reporting a minor traffic accident through the Police Eye service on the Dubai Police app is a straightforward process and can be done in a few simple steps:
Step 1: Download Dubai Police available for Apple and Android devices.
Step 2: Once you download the app, you must give the Dubai Police application access to your current location. You can do this by accepting the access or go to your phone setting’s privacy section and allow the Dubai Police app to detect your location.
Step 3: Once you have downloaded the app, go the menu which is at the bottom of your mobile screen, and click on the round green tab labelled, ‘Police Eye’
Step 5: Tap on 'Traffic Reports', which is the first category. Then you will be presented with two options: ‘Vehicle obstruction’ or ‘We Are All Police’
Step 6: There will be an active map, depicting your current location. To report, upload a picture of the accident or the damage on the vehicle.
Step 7: After uploading the picture, fill in the vehicle code letter and plate number.
Step 8: After submitting the necessary information, tap on the ‘Report’ tab. Once you have reported the accident, you receive a notification from the app with the accident’s report details.
How to register with the Ministry of Interior app
You can register with the Ministry of Interior app using your UAE PASS details or with your Emirates ID.
If you want to register using your Emirates ID, follow these steps:
1. Enter your Emirates ID number.
2. The system will detect the mobile number registered with the Emirates ID and ask for confirmation, before sending a one-time password on it. If you do not recognise the mobile number, or are using a new number, here is how you can update the mobile number registered with your Emirates ID.
3. You will then be asked to set your username and password, along with providing an email address.
Steps to report an accident
Step 1: Select ‘Issue a minor traffic accident report’.
Step 2: Select ‘Report an accident’.
Step 3: The system will first confirm if the accident is minor. In case there are any injuries that require medical attention, you are required to call the police hotline on 999.
Step 4: Confirm the location by moving the pin on the map.
Step 5: Enter your vehicle’s details and attach the relevant pictures showing the damage.
Step 6: Enter the other vehicle’s details and attach images of the damage.
Step 7: Confirm the receipt of the request.
Once you submit the accident report, you will receive an accident report from the app through a smart notification. This can then be used for any insurance procedures for repair work that may be needed.
- Information courtesy Ministry of Interior