Dubai: Florida-based Mascotte Health, a tech-enabled veterinary practice operator, has announced its emergence from stealth after successfully completing its pilot program in collaboration with select veterinary practices. The company also revealed the completion of its oversubscribed $1.2 million pre-seed funding round, led by Nuwa Capital and with participation from angel investors from Uber, Turo, and Airbnb.
Mascotte Health currently provides veterinary clinics with tech-enabled support infrastructure solutions, including virtual triage and customer experience. The company employs licensed and registered veterinary nurses and technicians who undergo thorough training and are strategically paired with partner clinics.
By offering a capital-efficient solution for overloaded teams, Mascotte Health enables veterinary practices to increase revenue and delegate essential operational tasks without overwhelming existing staff or hiring new employees. The expertise of Mascotte’s virtual nurses, including but not limited to tasks such as handling client communication, contributes to an enhanced care experience and improved outcomes.
These outcomes encompass a decrease in no-shows, an increase in new appointments, a reduction in consultation time per client, an increase in prescription compliance, and a decrease in phone traffic.
“Our mission at Mascotte is to empower veterinary heroes to focus on their true passion—practicing medicine and delivering the best possible medical treatment,” said Bora Hamamcioglu, Founder and CEO of Mascotte Health. “As their trusted operating partner, we are dedicated to building a full-stack veterinary support infrastructure that improves day-to-day operations and addresses the immense stress faced by clinical staff. With the industry’s significant employee shortage and the growing number of pets, we recognize the need to enhance health outcomes for all stakeholders involved.”
Looking ahead, Mascotte Health plans to expand its tech-enabled services for partner practices and launch a consumer-facing app, providing 24/7 connected care to pet parents in the coming months. These initiatives demonstrate the company’s commitment to improving veterinary services and enhancing the overall care experience for pet owners.
