Passengers take 16-hour flight to nowhere, but it wasn't their choice

Rude awakening for passengers on trans-Pacific flight from Auckland to New York

Last updated:
People wait in a TSA line at the John F. Kennedy International Airport in New York.
People wait in a TSA line at the John F. Kennedy International Airport in New York.
AP

Passengers boarding a trans-Pacific flight from Auckland to New York on Thursday evening had no idea of the rude awakening that awaited them: a 16-hour ordeal that saw them back at square one.

Air New Zealand Ltd. Flight NZ2 should have touched down at John F. Kennedy International Airport Terminal 1 at 5:40 p.m. local time, but a power outage threw operations into disarray, affecting at least 135 flights into and out of the city.

Data from Flightradar24's website showed the Boeing 787 jet making a u-turn about halfway into its nearly 9,000-mile (14,000 kilometer) journey over the Pacific Ocean, just south of Hawaii. The turnaround made the jet the top-tracked flight on the site, which monitors aircraft all over the world in real time.

"Due to an electrical fire in Terminal 1 at JFK Airport and the terminal's subsequent closure, NZ2 Auckland to New York was forced to divert back to Auckland," Air New Zealand said in a statement.

"Diverting to another US port would have meant the aircraft would remain on the ground for several days, impacting a number of other scheduled services and customers." The carrier said the company was working to rebook passengers on the next available flights.

Get Updates on Topics You Choose

By signing up, you agree to our Privacy Policy and Terms of Use.
Up Next