Ask Gulf News: Can visitors use Smart Gates at Dubai International Airport (DXB)?

Dubai: If you’re visiting Dubai, you might be able to skip long immigration queues by using the Smart Gates at Dubai International Airport (DXB). These automated gates allow travellers to clear passport control in seconds but only if you’re registered.

To check your eligibility, visit the General Directorate of Identity and Foreigners Affairs-Dubai website - gdrfad.gov.ae. Scroll to ‘Inquiry for Smart Gate Registration’ and click ‘Start Service’. Then, enter your details using one of the following:

• File number (found on your visa sticker or e-visa)

• Emirates ID or Unified Number

• Passport number and nationality

Add your date of birth, select your gender, complete the captcha, and click Submit. Within seconds, you’ll see a message confirming if you’re registered - it will say ‘Record is registered. You can use Smart Gates.’

According to GDRFA, travellers who are 1.2 metres or taller and fall into one of these categories can use Smart Gates:

• UAE and GCC citizens

• UAE residents

• Visa-on-arrival and Schengen Union guests

• Pre-issued visa holders

If you’re eligible, you can breeze through immigration, no stamping, no waiting, just scan your face or passport and go.

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This is part of a new Gulf News series - Ask Gulf News, where we answer your questions about life in the UAE through short explainers that include an article and a video. If you want to know how to sponsor your parents in Dubai, click here to find out.