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UAE Transport

Watch: Ajman Police walk in rainwater to proactively issue car damage reports

Officers take photos, fill forms and send loss and damage certificates to motorists

An Ajman Police officer completes paperwork on behalf of a motorist to issue a loss and damage report for the vehicle after record rainfall in the UAE last week
Image Credit: Ajman Police

Ajman: Ajman Police officers have taken the initiative to issue car damage reports proactively, doing away with the need for motorists to walk in rainwater or visit a police station.

It follows last week’s record rains across the UAE, which flooded roads and stalled cars.

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In Ajman, the Police General Command implemented an initiative to provide a proactive loss and damage certificate service to community members whose vehicles were damaged as a result of being surrounded by water.

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Colonel Ghaith Khalifa Al Kaabi, Head of the City Comprehensive Police Station, said the ‘To Whom It May Concern’ certificate can also be issued for missing vehicle licence plates. The document can be used to complete the procedures for dealing with damages, whether in car agencies or motor insurance companies.

Col Al Kaabi explained that Ajman Police patrols surveyed various areas of the emirate, especially areas where water had accumulated extensively, which led to the breakdown of some vehicles and damage to others. Some of them had also lost their vehicle license number plate.

They counted affected vehicles and sent a certificate of damage and loss to their owners proactively. Almost half (46 per cent) of the certificates were sent without a request from the motorist. Meanwhile, 54 per cent of the certificates were issued through the Ajman Police app.