Residents can get residency services via Dubai Now application
Dubai: Dubai residents now have easy access on residency services on their smartphones through the Dubai Now app.
Residents can now apply for residency services for parents, grandparents and other relatives, in addition to the residency services for newborns, spouses and children.
Smart Dubai has launched the bundle of residency services on its flagship Dubai Now app, in collaboration with the General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai. The new additions expand the integrated network of services offered to users of the Dubai Now app to save their time and effort, reduce paper consumption in government transactions, and support Dubai’s efforts at comprehensive digital transformation. The residency services being introduced will allow users to obtain residency visas easily and without having to visit service centres.
He pointed out that GDRFA Dubai will continue working in cooperation with all government entities to provide all its services in a way that contributes to enhancing the quality of life, and to ensure the acceleration of Dubai’s transformation into the most prominent developed and smart city in the world.
Dubai Now app
The Dubai Now app already offers users a host of residency services, namely applying for, renewing, or cancelling residency sponsorship for a spouse and children; viewing dependents’ residency visas and entry permits; tracking the status of visa applications and entry permits for residents and visitors; and requesting official travel and dependent reports from the GDRFA-Dubai. Dubai Now application allows users to access more than 130 government and private sector services from over 30 entities (28 government departments and 8 nongovernment institutions). These services can be classified into 12 different categories, namely: Bills, Mobile, Driving, Housing, Residency, Health, Education, Police, Travel, Islam, Donations and General. Smart Dubai is constantly adding more services, which saves time for users and allows them to reduce the number of times they need to visit customer service centers annually from 23 to 9 times, saving every person 28 hours on average.
According to GDRFA-Dubai, all transactions associated with these services can be easily completed from the application, which offers citizens and residents an all-in-one experience and a single tool for all dealings with Dubai government and several private sector partners.
“The UAE’s government has taken steps towards adopting the best global solutions and practices in all fields, and engaging all government entities in designing services and developing innovative digital solutions comes in line with the country’s digital future and in line with the government’s needs for smart services to provide the seamless and fastest customer journey,” added Maj Gen Al Marri.
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