Philippines: McDonald's store manager helps save customer's life with CPR

Manila: A quick-thinking McDonald's store manager in the Philippines was honoured after he sprang into action to save a customer’s life.

Bryan Bondoc, from the NLEX Drive and Dine branch in Valenzuela City, used his first aid skills to perform cardiopulmonary resuscitation (CPR) on a man who collapsed on April 12. The customer was later diagnosed with a heart attack.

Bondoc's swift response, along with assistance from another crew member trained in CPR, Jerico Cardiente, was credited by medical personnel for keeping the patient alive until help arrived.

The incident earned Bondoc recognition from both his company and the community. “It motivates me to continue helping others,” Bondoc told local media.

CPR Day

Ruben Marasigan, vice president for McDonald's Philippines' Human Capital Group, highlighted how Bondoc's actions embodied the company's values of customer focus, empathy (“malasakit”), and teamwork. The story comes just ahead of National Cardiopulmonary Resuscitation Day in the Philippines, marked on July 17.

This day was established by Republic Act No. 10871, also known as the Samboy Lim Law, named after the Filipino basketball player who tragically passed away after suffering a heart attack during a game in 2014.

Basic life support training

The law mandates basic life support training in schools to equip bystanders with the skills to intervene in emergencies.

Bondoc, a 10-year veteran with McDonald's Philippines, expressed his appreciation for the company's investment in employee training, including the required first aid classes he attended.

His experience underscores the importance of such training and its potential to save lives.