Dnata launches new cargo handling system

Chameleon, a new generation cargo ground handling system, has been launched by Dnata Cargo throughout its operations in Dubai.

Chameleon is a new system developed by Mercator designed to transform the way cargo is handled throughout the freight and supply chain, harnessing the latest technology to streamline cargo operations and improve service standards throughout the cargo business.

Chameleon will also be adopted soon by Emirates SkyCargo, with several more potential customers already having shown keen interest.

Jean Pierre De Pauw, Dnata Cargo's senior vice-president, said: "The new system improves supply chain management and lets us monitor and control our ground handling operations more effectively.

"It also uses the most accurate and powerful management information systems, allowing us to offer customers an unrivalled service and enhance Dubai's role as a major global hub."

De Pauw added that Chameleon will progressively bring Dnata's customers a whole host of new benefits including improved transparency and traceability of shipments, faster shipment delivery, improved service levels through reduction in operations errors, and acceptance of shipments closer to flight departure times — which means airline customers can maximise revenues as they will have more opportunities to book additional shipments.

"This new software and platform opens the door for a multitude of cargo solutions, many of which have already been incorporated in this first roll-out, while others are currently being worked on. Expect further exciting announcements ahead as we bring Chameleon to full maturity," he said.

Chameleon is now 'live' throughout Dnata's cargo facilities at the Main Cargo Terminal in Dubai Cargo Village, the Free Zone Logistics Centre Air Cargo Terminal at the Dubai Airport Free Zone, the Jebel Ali Air Cargo Terminal at Jebel Ali Free Zone, and Dnata's Express Handling Centre, a purpose-built facility that supports the import, export and transhipment handling for the more than 20 express and courier companies in Dubai.