UAE: How you can report on government services online by being a mystery shopper

The ‘mystery shopper’ app was launched to give feedback on government services

Published: September 24, 2020 12:49 Last updated: June 14, 2021 10:23 Huda Tabrez, Living in UAE Editor

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The meeting took place on March 2, 2020. Image Credit:

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What is a mystery shopper? Image Credit:

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Mystery shoppers have been a part of the continuous improvement process in government departments in the UAE. Image Credit:

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How can I download the app - UAE Mystery Shopper? Image Credit:

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The app is available in eight languages. Image Credit:

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How do I use the app? Image Credit:

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You can rate a department's service using a 'thumbs up' or 'thumbs down'. Image Credit:

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