Emirates to cover passengers for COVID-related medical expenses

Emirates will cover its passengers for COVID-19-related medical expenses and quarantine costs when they travel on the airline, to and from the UAE and around the world.

Flyers on the Dubai carrier can claim medical expenses of up to 150,000 euros and quarantine costs of 100 euros per day for 14 days, should they be diagnosed with COVID-19 during their travel, while they are away from home.

It is the first airline in the world to offer free, global cover for COVID-19 related costs.

This cover is offered free of cost to its customers regardless of class of travel or destination. This cover is immediately effective for customers flying on Emirates until 31 October 31. The first flight is to be completed on or before October 31 this year. It is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their destination.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates.

Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation and Chairman and Chief Executive of Emirates airline and Group, said: “Under the directive of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, Emirates is proud to lead the way in boosting confidence for international travel. We know people are yearning to fly as borders around the world gradually re-open, but they are seeking flexibility and assurances should something unforeseen happen during their travel.”

Any impacted customer who has been diagnosed with COVID-19 during their travel needs to contact a dedicated hotline to avail of assistance and cover. Details are available on the airline’s website.