New normal in virus-hit China: High-tech tracking and fever checks

Constant temperature checks, a "no mask, no service" ethos, and high-tech people-tracking: welcome to the new normal in China, where reminders of the country's national mobilisation against the coronavirus lurk around every corner.

China appears to be coming to grips with the virus, which emerged late last year and has infected more than 80,000 people and killed nearly 3,000 in the country, but has slowed markedly in recent weeks. But that has come at the cost of new preventive policies that have turned life upside down and are not likely to be swiftly abandoned.

The changes wrought by a contagion spread by humans and their travels is particularly felt when trying to move around within China, as AFP journalists discovered during recent trips from Shanghai up to the borders of the viral epicentre of Hubei province. [People line up outside the fever clinic of the Wuhan Union Hospital in China.]

Reminders of the virus begin as soon as one leaves home, with masked cab drivers in white gloves quick to admonish any passengers who forget to wear masks. Some drivers are going even further. In the city of Wenzhou, about four hours by train from Shanghai, AFP reporters jumped into car called via Didi Chuxing - China's answer to Uber - in which a clear plastic barrier was stretched over a makeshift frame to separate driver and passengers.

Didi Chuxing piloted the project in a handful of hard-hit cities and plans to spend 100 million yuan ($14 million) to expand it.

Travellers booking tickets aboard the country's efficient high-speed rail network lately are surprised to find that, despite travel being depressed by virus fears, popular booking apps like Ctrip invariably list most trains as "sold out" or with only a handful of seats left.

But one such Wenzhou-bound train was full of empty seats. That is because only a fraction of tickets are being made available to prevent travellers sitting too close to each other. "We are sorry for the confusion, but China's high-speed rail systems are contributing to the patriotic hygiene campaign. We hope you find this convenient," said a young female train attendant.

With the government calling for an all-out "People's War" against the virus, tech champions like Alibaba and Tencent have rolled out digital mobile-phone apps that use big data to track a traveller's movements going back as far as a month. Users are rated as green, yellow or red based on whether they visited any high-risk zones. Showing one's code to security personnel is now compulsory in a number of cities to exit train stations, or use public transport.

In Wenzhou, cab drivers, hotels, and virtually any business will ask to see the colour code before letting someone pass. The system has fuelled new grumbling on China's internet over previous accusations that the big tech firms were doing the Communist Party's surveillance work. But most complaints seem to involve "green" ratings inexplicably turning "red", which can result in mandatory 14-day home quarantine.

[Patients (back) infected by the COVID-19 coronavirus wait to be transferred from Wuhan No.5 Hospital to Leishenshan Hospital, the newly-built hospital for the COVID-19 coronavirus patients, in Wuhan in China's central Hubei province on March 3, 2020.] The pervasive measures attest to the one-party state's ability to marshal huge resources - financial, material, and human - for mass campaigns.

People wearing protective facemasks ride on a motorbike along a street in Wenzhou on February 27, 2020.

Vegetable stall owners wearing face masks are seen at a market as the country is hit by an outbreak of the novel coronavirus, in Shanghai, China March 3, 2020