How can you access funds in your UAE bank account and request for its closure if you are unable to return to the Emirates?

Help: I lost my UAE job while outside the country and need my savings to continue living

Last updated: September 06, 2020 | 18:17

2 MIN READ

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If you are unable to return to the UAE can you access your bank account and request for an account closure?

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A Gulf News reader enquired regarding the case of a family member who had lost his job while outside the UAE and was unable to return.

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With no online banking and an expired ATM card, the individual was struggling to access the much-needed funds.

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The reader asked how he could help his family member withdraw the amount.

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UAE banks shared the process they follow in such cases.

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Each bank's policy may be different.

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Reach out to the specific bank to find out the procedures they follow.

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RAKBANK commented on how a customer may be able to request for account closure.

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For customers who are outside the country, certain documents need to be provided and specific forms need to be filled in.

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The bank requires the original documents to be sent via mail our courier to process the request.

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Depending on specific scenarios, the requirements may also vary from a bank.

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Abu Dhabi Commercial Bank commented on how banks may require details of the customer's case in order to process the request.

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The bank said that its customers should contact the bank through email for their case to be resolved.

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Banks across the UAE have dedicated customer service departments that can be contacted for such requests.

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You would need to provide your case details and follow the guidelines provided by the bank in order to access your funds and close the account.

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