Banke International Properties remain motivated to maintain the highest standards

Congratulations on winning the Great Place To Work certification across consecutive years, in 2023, 2024, and 2025! In a competitive market such as the UAE, what is unique about Banke International Properties’ service portfolio?

Porush Jhunjhunwala (CEO): Being certified as a Great Place To Work is both a honour and a responsibility. This recognition, based entirely on anonymous surveys from our team members, underscores our commitment to fostering a supportive and enriching workplace culture. We’ve also been recognised as the Best Workplace for Millennials, Women, and among the top workplaces in the UAE, GCC, and Asia. These accolades motivate us to maintain our high standards each day. The Banke team comprise of more than 24 nationalities that is truly reflective of the UAE’s inclusivity culture.

We are particular about encouraging new talent. Our biggest evidence towards nurturing talent is that every year we run an intensive Banke Internship Program where close to 40 students join us, of which many come back the next year as well.

I’m truly proud to have been part of a journey where we’ve not only watched our team grow but actively nurtured and trained them to reach their full potential. Over time, we’ve cultivated a group of over 100 millionaires. It’s not just about the financial success, though—what we’ve built here is a culture where growth is as much personal as it is professional. As much as they contribute to the company, they’ve also become the best versions of themselves along the way!

Now, when it comes to our service portfolio, what sets Banke apart is our end-to-end real estate solutions from buying, selling, leasing, managing across residential and commercial properties.

Additionally, we are a Dubai grown real estate agency that has spread across borders into the UK, India and Qatar with fully functional offices and teams, cross selling properties to buyers in these countries. And this we deliver with the combination of our professional excellence, diverse and multilingual team, and our deep commitment to innovation.

With over a decade of experience, we have established ourselves as a trusted and certified real estate advisor. Our team’s endeavour is always to blend global exposure with local expertise, ensuring exceptional client experiences, wherever we are. Transparency and ethical practices are fundamental to our business model, which is why clients trust us with their investments.

Finally, our dedication to long-term relationships is reflected in the fact that we have clients from the time of Banke’s inception to this day. Client satisfaction is paramount to us, and it shows in every service we offer.

With the bird’s eye perspective you enjoy of the market, what, in your view are the main challenges for the UAE property sector, and how do you see the industry overcoming it?

Porush: The UAE population is increasing by around 1 per cent every year, that is 100,000 people added on the 10 million base. The primary challenge is the supply of residential units is still short for this growing population. This short supply is resulting in property prices and rentals both rising up by about 20 per cent year-on-year over last 2 years.

Add to this the overall rising cost of living, long commuting hours, high education and medical fees, is putting pressure on finding affordable housing for low-to-middle-income families. However, areas like Dubai South, Dubai Silicon Oasis, Al Warsan, Damac Hills 2 and International City are emerging as great options for budget-conscious buyers. These neighbourhoods offer more affordable living, along with excellent transport links, including metro connectivity, making them ideal for those looking for value without compromising on accessibility.

We are fortunate to be in a country where its dynamic leadership continues to evolve and respond very quickly to the situation. New areas and locations keep getting available to expand and develop in and build new living communities.

What is the growth trajectory you have in mind for Banke International Properties over the next five years?

Porush: We have an ambitious growth trajectory for the next five years. Currently, we operate across key locations in Dubai such as Al Furjan, Dubai Creek Harbour, and Sheikh Zayed Road, along with Ras Al Khaimah, Abu Dhabi, India, the UK, and Qatar. Over the next five years, we have the ultimate goal of expanding our footprint to many cities in India, the Middle East, and establishing a strong presence in Europe. Our vision is limitless, and we aim to be a global leader in the real estate sector. Our focus is to adopt new technologies deliver customer satisfaction, true to our values of agility and excellence.

What are the innovations implemented by Banke International Properties in recent months to help give it the edge?

Aditi Jhunjhunwala (Head of Operations): At the core of our operations, we leverage cutting-edge technology to deliver bespoke real estate solutions through a digital-first approach, integrating innovative marketing strategies and advanced tools.

Innovation is the nucleus of our growth strategy. One of our standout achievements is the development of the Landlord App, built entirely in-house. This app allows landlords to seamlessly manage rent collections, payment schedules, and more, all from their mobile devices.

We’ve also customised our CRM system, empowering our agents to track leads, manage client relationships, and streamline operations more effectively. Additionally, we’ve digitised our recruitment process, enabling quicker and more efficient hiring.

To further enhance efficiency, we’ve implemented AI-Powered Lead Management. This allows us to qualify leads faster and prioritize high-quality ones. We’ve also introduced Real-Time Lead Routing, which directs leads to agents immediately, reducing delays and improving customer engagement.

Our Data-Driven Marketing Campaigns leverage analytics to target specific customer segments, optimising ad spend and increasing conversion rates. Additionally, we’ve integrated WhatsApp Messaging Automation, enabling bulk message campaigns and better communication with prospects. We also launched Property Video Campaigns, showcasing high-ROI properties and helping buyers make informed decisions. Lastly, we’ve embraced Artificial Intelligence and Machine Learning to improve data analysis, decision-making, and provide more personalized customer experiences. This integration helps us remain efficient while delivering top-notch service.

The services supporting the property sector are vast. From commercial to residential, property management, and more, how is Banke coming through as a one-stop shop for anything and everything related to properties in the UAE?

Aditi: Banke is proud to be one of the only one-stop solution for all real estate needs. We provide seamless services tailored to individuals, families, corporates, and investors alike, ensuring their property aspirations are fulfilled with ease, efficiency, and a personal touch.

For instance, we recently assisted a corporate client in acquiring an entire building – The Emaar Business Park 3, Dubai, as a pivotal step in their business expansion. Our team ensured the entire process was smooth, aligning with their vision and goals.

Today our reach is expanding. India and UK contribute 21 per cent and 13 per cent respectively to the total investor base of UAE real estate. We identified this potential and now have a full operation office in Mumbai and London. These overseas investors want an end-to-end solution of buying, to leasing their property, to maintenance and management of their property in UAE. This is where Banke steps in as their one-stop-shop. But our expertise doesn’t stop there. Whether it’s helping a family in London, Mumbai or Qatar invest in the vibrant Dubai real estate market or assisting Indian expats in finding their dream homes back in India, we bridge continents and make the property journey effortless.

We also recognise the urgency and care required in real estate transactions. In one memorable instance, we facilitated a property transfer in just a few hours because our client needed to travel. Such moments reflect not just our efficiency, but our dedication to ensuring peace of mind for our clients, no matter the circumstances. Real estate is vast and often complex, but at Banke, we simplify it. From assisting businesses in finding their ideal headquarters to helping families build their dream homes, and even managing entire property portfolios, we are here to provide unparalleled guidance every step of the way.

Our exponential growth from a mere 10-member team to a 600+ force within a short span of under 12 years, is the testament of us being one of the most trusted real estate brand from Dubai.