Now, book Dubai taxi on Whatsapp. Here are the steps to follow.
Save the number and start a chat to book your next ride
Dubai: Booking a taxi in Dubai just got a lot easier. You can now use Whatsapp to book a Hala taxi, without the need to download an app.
Here’s how:
- Save the Hala WhatsApp number – 800 HALATAXI (4252-8294)
- If your WhatsApp number is not a UAE number then you may need to add the country code +971 before saving the number.
- Send a ‘Hi’ and you will receive a message with the option of sharing your pick up location.
- Next, select your drop-off location.
- You will then get a message with the pick up and drop off ocations, estimated time to get a taxi and the estimated trip fare.
- If you need any help at any point of booking your ride, just type ‘Help’ and follow the prompts to get the assistance you need.
You can pay for your ride with cash, credit/debit cards, or Apple Pay.
You will receive a receipt for your Hala ride, which will appear in the chat at the end of your trip.
Which type of taxis can I book?
The service was launched last week and currently, only taxis that can accommodate a maximum of four passengers are available through the Whatsapp service. If you wish to book a bigger car, you would need to use the Careem app.
If you decide to cancel for any reason, you have a grace period of five minutes. If your Captain is on his way to you and you decide to cancel five minutes after the booking has started, you will be charged a cancellation fee of Dh12. This will be added to your bill as an outstanding balance the next time you book a Hala Taxi.