MetLife in the Gulf partners with Mednet to enhance its employee benefits value proposition

MetLife, one of the world's leading financial services companies, and MedNet, a Munich Re Company, have announced a partnership to enhance and differentiate the Employee Benefits Value Proposition and elevate customer experience in the Gulf.

Through this partnership, MetLife will enhance, digitize, and further differentiate its overall Employee Benefits Value Proposition, elevate the customer, and partner experience, and deliver contemporary and more affordable solutions for corporate customers and their employees.

Over the next 12 months - subject to regulatory approval - MetLife and MedNet, will build and implement an end-to-end Employee Benefits Platform unique for the region. It will include enhanced digital capabilities and a comprehensive and consistent value proposition for multinational and regional employers.

MetLife has been providing transparent, customer-focused insurance services to individuals and businesses across the Gulf since 1962. Its years of experience in the region have allowed it to acquire the local knowledge and expertise to understand and positively impact customers' lives through its services.

Commenting on the partnership, Dimitris Mazarakis, General Manager, MetLife Gulf, said, "As we look to the future, we see an urgent need for better, simpler, and contemporary customer and partner experience and more flexible and affordable Employee Benefits solutions for the growing population in the region. Together with the post-Covid developments, these factors present an extraordinary opportunity for MetLife. This strategic partnership is the natural next step in our journey in the Gulf market, and it will enable us to enhance our leading role in Employee Benefits further. We are pleased to partner with MedNet, an organization that shares our vision and is equally passionate about creating value for all stakeholders."

Renato Mattos, Head of MedNet Group, MENA, said, "We are excited to announce our partnership with MetLife to bring MedNet’s member-centric digital solutions and service excellence to MetLife members. Both our organizations have an aligned vision and strategy that focuses on the customer. We will leverage our joint capabilities to enhance our value proposition for customers and partners in the region."