UAE: How you can report on government services online by being a mystery shopper

The ‘mystery shopper’ app was launched to give feedback on government services

Last updated: September 27, 2020 | 14:30

2 MIN READ

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The meeting took place on March 2, 2020.

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What is a mystery shopper?

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Mystery shoppers have been a part of the continuous improvement process in government departments in the UAE.

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How can I download the app - UAE Mystery Shopper?

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The app is available in eight languages.

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How do I use the app?

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You can rate a department's service using a 'thumbs up' or 'thumbs down'.

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