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COVID-19: Dubai Police answers frequently asked questions on 24-hour restrictions

All your questions on Coronavirus-related measures answered by Dubai Police

Last updated:
Compiled by Huda Tabrez, Senior News Editor
6 MIN READ
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Dubai Police answers all the questions residents have regarding the 24-hour restrictions..
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Here is all you need to know about how can move, when and how.
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Dubai Police's permit website, however, has implemented restrictions on how frequently you can apply for permits for certain tasks.
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Dubai Police officials had earlier asked residents to shop in bulk for three or four days, to avoid daily trips.
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What exactly is the extension of restrictions? Dubai Police elaborates.
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Will radars catch all the vehicles across the emirate?
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Will Security Services providers and companies providing vital services of sterilisation be allowed to continue operating?
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Yes, says Dubai Police.
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Are employees of warehouses and industries of food and medical supplies and vital business allowed to continue operating?
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Yes.
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Are general delivery services of online businesses allowed to continue operating? Yes.
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Fishermen, too, are exempted from the restrictions.
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Delivering cattle feed or feeding livestock are allowed, as well as visiting veterinary clinics.
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Laundry service providers, if associated with the sterilisation opertions, are exempted.
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How can I go to work, if I come under the exempted categories?
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You can leave home at any time of day. However, you must carry a proof of identification and work ID.
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Are employees in support sectors exempted as well?
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Yes, but they can be travel only between 8am and 2pm.
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The list of vital sectors, exempted from the restrictions, includes healthcare services ...
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food supply outlets, delivery services, restaurants ...
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healthcare manufacturers, industrial sector in vital industries, industrial supply chain for services and basic commodities ...
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water and electricity sector, petrol and gas stations and district cooling services, telecommunications sector, media sector, airports, airlines, ports, shipping ...
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customes duty and border crossings, public and private security services ...
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municipality services ...
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organisations involved in combating COVID-19, public transport (buses and taxis only) ...
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construction sector (subject to obtaining the necessary permits)
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support sectors ...
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banking and financial services, social welfare services, laundry services (for permitted outlets), maintenance services.
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The exemption also applies to all service and support providers to vital sectors.
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You need to carry legal documents or proofs when stepping out.
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Tickets are issued against the driver and not the vehicle, according to Dubai Police.
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Regardless of the car you are driving, if you are authorised to go out, you will not be penalised.
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You would need to authorisation at a later date, to cancel any ticket that may have been issued.
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How do I cancel a written pledge I was asked to sign?
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If you are authorised to go for work but misuse it for personal matters, you will be penalised.
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If the ticket is issued by mistake, you can cancel it at a later date by going to the General Department of Traffic at Dubai Police headquarters.
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Taxis are exempted from the movement restriction under certain conditions.
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Subcontractors for vital construction projects are also exempt.
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Heavy trucks are exempted in certain categories.
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You need to keep certain documents to prove that your work falls under the exempted categories.
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Government employees must present their job ID.
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Private sector employees need work letters with details of their movement and purpose of work.
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Families can cross through Dubai, when travelling between other emirates.
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Roads which can be used: Emirates Road (Dubai Bypass Road), Mohammed bin Zayed Rd , Dubai-Hatta Rd, or Dubai-Al Ain Rd, Sheikh Zayed Road.
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Violators will face stringent legal action.
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Buses and taxis are still operational in Dubai.
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Testing will be increased in the city, especially in densely populated areas.
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Food outets, supermarkets and pharmacies will continue to function.
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However, when shopping for essential needs, only one family member is permitted to leave the house for this purpose
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Always wear a mask and gloves and practise social distancing when you do step out.
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When can you leave your home during these restrictions? Apply for the permit ahead of time to avoid any confusion.
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You can apply for the permit here: www.dxbpermit.gove.ae/home
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You can also step out for only the following reasons:
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Essential grocery shopping, for which only one member of the family will get the permit.
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buying medicines and getting tested for COVID-19.
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How do I go to buy essential food items?
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The process is fairly simple, as long as you follow the precautions and comply with the restrictions.
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Is dog walking allowed?
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No, but you can take your pet out for 10 minutes if he or she wants to relieve himself.
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Can I apply for a permit for multiple trips during the day? You can, but they will only get approved if necessary.
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You can pay the ticket fins through the Dubai Police Traffic Fines Payment System. Read our guide here to find out how: https://gulfnews.com/1.1576072955238
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Why do some applications get rejected?
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The permit applications are examined by an expert team and then approved or rejected.
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Therefore, it is important to state your trip duration and reason precisely.
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If you take daily trips, instead of planning in advance, your application may not get approved.
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Question: I have more than one wife, and I need to visit them, do I need a permit?
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Regardless of the reason you are stepping out, you need a move permit.
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Can I visit my elderly mother, to give her medication? It is best to avoid close contact, especially with the elderly, to ensure their health.
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Family visits are not being approved, unless they are absolutely necessary.
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If you are going to the ATM, make sure you provide the trip duration that is reasonable.
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If going to the ATM takes a maximum of 30 minutes, but you apply for a three hour permit, it will not be approved.
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Why did I get a warning despite having a permit?
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Permission is being given only to the applicant and if you have a family member accompanying you, you will be found in violation of the restrictions.
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Can I visit sick relatives at the hospital?
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Can I attend a friend's funeral during the restrictions?
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Death permits are only given for the first- and second-degree relatives, after clarifying that when applying for the permit.
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What are the consequences of a second warning from a police patrol?
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If the person is found to consistently violate warnings, his or her case will be referred to the Crisis and Emergencies Prosecution for further legal action.

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