The new IVECO heavy range enhances driver comfort and boosts operational efficiency
Which is IVECO’s largest selling construction and off-road truck model in the Middle East? Please describe the model and explain why it is popular.
In general and due to the wide line up offered IVECO is able to cover all the several main segments existing in the region from mining and quarry to construction, contracting companies, logistics and transport, municipality and tenders.
The main missions sold are S-Way, mainly tractor head for long haulage, which is sold in Saudi Arabia. Moreover we have a good penetration in the Gulf Area with our T-Way, mostly 3 axles, sold for construction use, water/fuel tankers and waste management. We also started to introduce the T-Way in Egypt and started collecting orders from construction.
Please describe the after-sales service and parts back-up for IVECO in the Middle East region.
Product quality is obviously the key factor. However, we want IVECO drivers to feel they are always protected by a trusted partner, especially across vast and demanding regions. With its integrated service and parts system, IVECO is a working man’s best friend.
Our workshop is well equipped and run by highly qualified staff, and made available to IVECO customers for maintenance, repairs and spare parts. We are proud to say that our after-sales service is reaching a very high level. Our customers are sure to be supported by teams with high professionalism, and with our improved warranty conditions on Heavy Trucks. Fundamental to this expansion are 3 main pillars of support for customers: Premises, Processes and People.
What telematics offerings do you provide with your off-road trucks in the region? Please describe them, and mention how they improve the user experience and help customers’ bottom lines.
Digitalisation is already changing the way we do business. In Europe we can offer a complete line-up of fully connected vehicles, more attractive, eco-sustainable and efficient. We are working to extend the same digitalisation level to the Middle East where implementation of the telematic platform is our top priority.
The New IVECO heavy range provides a complete transport solution designed to enhance the driver’s life on board and enable the owners to operate efficiently and profitably. The line-up offers also a complete solution designed to provide a sustainable transport for the urban and regional distribution and combines the best of IVECO’s fuel-efficiency and safety technologies with the legendary off-road robustness of its toughest vehicles to deliver high productivity with low Total Cost of Operation.
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