WHAT THE DXB PASSENGER NUMBERS SAY: The proof is always in the numbers. Dubai International Airport’s half-yearly numbers of passengers handled provide quite a bit as traffic surged nearly three-fold between H1-2022’s total and the period last year to 27 million plus travellers. DXB also managed to keep a tight check on key factors that influence traveller experience at the airport. This meant as little time as possible for departure and security clearances, which adds to the ‘CX’ (or customer experience). Contrast that with the serpentine queues at some of the world’s major airports in summer. Sometimes, as much as numbers tell a tale, so does comparisons. On this factor too, DXB scores. (Manoj Nair, Business Editor)