BIRTH CERTIFICATES THROUGH WHATSAPP IN UAE IN KEEPING WITH DIGITAL AGE: As part of the UAE Innovation Month 2022, the UAE Ministry of Health and Prevention (MoHAP) has introduced a WhatsApp service for issuing birth certificates. The WhatsApp service uses artificial intelligence to respond to customer queries through a virtual assistant, allowing users to avail of the service seamlessly. Through this service, customers can now receive birth certificates without having to visit any of MoHAP customer service centres. This yet again is a case in point of the UAE’s commitment towards its community members to provide world-class facilities, using latest technologies and innovations in the true spirit of a digital age.[COMMENT BY: Sanjib Kumar Das, Assistant Editor]