How stay connected during Umrah: UAE’s e& and du offer special roaming packages

Dubai: If you are travelling to Saudi Arabia for Umrah, staying connected with your loved ones without incurring high roaming charges is essential. Fortunately, UAE telecom providers e& (Etisalat) and du offer special Hajj and Umrah roaming packages that provide discounted rates for calls, data, and roaming services. These packages ensure seamless connectivity without the hassle of changing SIM cards or activating new numbers.

Both Etisalat and du have partnerships with Saudi telecom providers STC, Mobily, and Zain, ensuring strong network coverage in Makkah and Madinah. Here is a breakdown of the available roaming plans and how to subscribe:

e& Hajj & Umrah roaming packages

For postpaid customers

• Data: 15 GB

• Voice minutes: 650 minutes for receiving calls and making calls to the UAE and Saudi Arabia, plus 50 minutes for outgoing calls to selected countries.

• Validity: Seven days

• Price: Dh150

For Prepaid Customers

• Data: 7 GB

• Voice Minutes: 700 total minutes (650 minutes for incoming and outgoing calls to the UAE and Saudi Arabia, plus 50 minutes for outgoing calls to selected countries).

• Validity: 7 days

• Price: Dh100

How to subscribe

• Via the My Etisalat UAE app

• Dial *177# (free within the UAE and abroad)

• Text "ROP" to 1010 (standard SMS rates apply)

Checking your usage

• Via the My Etisalat UAE app

• Dial *177# (free within the UAE and abroad)

• Text "roam" to 1010 (standard SMS rates apply)

• Usage notifications will be sent when you reach 50 per cent, 80 per cent, 90 per cent, and full consumption for data, while voice usage alerts are sent at 80 per cent and upon full consumption.

du Hajj and Umrah Roaming Bundles

du also offers dedicated Hajj and Umrah roaming bundles that provide data allowances and call minutes for seamless connectivity while travelling in Saudi Arabia.

Seven-day package

• Data: 10 GB

• Calls: 1,000 minutes (incoming and outgoing)

• Validity: 7 days (immediate activation upon purchase)

• Networks: Works with Mobily, STC, and Zain

• Price: Dh350

15-day package

• Data: 30 GB

• Calls: Unlimited outgoing calls to the UAE, locally within Saudi Arabia, and to selected countries.

• Incoming Calls: 500 minutes

• Validity: 15 days from first use

• Networks: Works with Mobily, STC, and Zain

• Price: Dh350

Activation process  - Send the text ‘KSA’ to 5102 or use the du app to activate the package.