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READER COMPLAINT
Three fraud transactions on credit card without OTP
Bank assisted the customer after Gulf News’ intervention
3m read
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1m read
READER COMPLAINT
UAE: Annual fee on free for life credit card?
Bank reverses the annual charges after Gulf News intervention
2m read
READER COMPLAINT
Bank charges for purchasing crypto online
Bank reversed the charges after Gulf News’ intervention
1m read
UAE: Fraudulent transactions worth Dh91,177
Why such a transaction was not picked by the bank system as a red flag?
2m read
READER COMPLAINT
UAE: Unwelcome third-party charges worth Dh500
Telecom company will disconnect SIM card if customers will not pay
2m read
READER COMPLAINT
Fraud credit card transaction worth Dh23,806.88
Bank resolves the issue after Gulf News’ intervention
2m read
READER COMPLAINT
UAE: ‘Lost my job, unable to pay off credit card debt’
Can bank waive the charges on humanitarian grounds?
2m read
READER COMPLAINT
UAE: ‘Where’s my refund for a cancelled flight ticket?’
Flight to India was cancelled due to COVID-19 restrictions
1m read
READER COMPLAINT
UAE: Dh3,090 charges for inactive credit card?
Bank waived the charges after Gulf News’ intervention
2m read
READER COMPLAINT
OTP compromise: ‘I lost Dh19,105 from my account’
Reader claims didn't share OTP with cyber fraudster who withdrew Dh20,000 from his account
3m read
READER COMPLAINT
Dh1,500 transfer for credit card payment goes missing
Bank credited the amount to the reader’s credit card after Gulf News’ intervention
2m read
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