When will your Salik balance expire? Key rules explained

Dubai: Motorists in Dubai who leave their Salik toll accounts unused for long periods will have their balances safeguarded for up to five years before being forfeited, Albayan newspaper reported, citing company sources.

Salik clarified that whether or not drivers top up their accounts or pass through toll gates, the balance remains valid for five years. Once this period lapses, the funds are automatically deducted in accordance with existing regulations, ensuring clarity of procedures and the protection of customer rights.

The company also addressed other common concerns:

Salik emphasised that tags cannot be transferred between vehicles; each car must have its own dedicated tag to ensure accurate toll charging.

New tags must be activated before use via Salik’s digital platforms or the Roads and Transport Authority’s systems. Once payment is confirmed, motorists can use toll gates immediately, provided the tag is correctly affixed to the windshield.

The company urged all users to adhere to the official guidelines for Salik tags, stressing that these measures ensure a smooth and fair experience for every road user.

Salik highlighted that the system not only facilitates traffic flow but also supports Dubai’s vision of advanced, smart infrastructure, keeping pace with the city’s rapid growth in vehicles and mobility.