Dubai: The Control and Data Analysis Centre of Dubai Taxi Corporation (DTC) has been upgraded to better serve its customers, the Roads and Transport Authority (RTA) announced on Tuesday.
The centre manages the operations of DTC limousines as well as My Driver and In Safe Hands services. It also monitors the bus services that include the School Bus and Commercial Coach Services recently launched by DTC. Additionally, it picks up calls from drivers and directs them to the high-demand spots using digital technologies provided 24/7 to ease the mobility of clients.
Abdullah Ibrahim Al Meer, Director of Operation and Commercial Affairs at DTC, noted: “The facility enables monitoring the conduct of drivers and their compliance with the regulations including the boarding and alighting of students and attendants from school buses, and tracking the route of the fleet.”
“The design of the centre features artificial intelligence technologies to step up the efficiency of operational and monitoring processes of the DTC,” he added.