Sharjah introduces ‘Awn 60+’ to support senior citizens

Service enables elderly residents to access SEDD services via WhatsApp, phone or visits

Last updated: December 29, 2025 | 11:32

Aghaddir Ali, Senior Reporter

1 MIN READ

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Sharjah: The Sharjah Economic Development Department (SEDD) has launched a new service, ‘Awn 60+’, aimed at supporting senior citizens aged 60 and above by making access to government services easier and more convenient.

The service enables seniors to complete transactions without visiting SEDD’s headquarters, using simple steps via WhatsApp on 0547091212 or by calling the landline 065122660.

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‘Awn 60+’ covers a wide range of services, including issuing, renewing and amending licences, commercial permit transactions, technical evaluations and legal services, among others.

In addition, the service can be provided outside SEDD’s headquarters for elderly citizens who face difficulties using modern technology or travelling to the department. In such cases, SEDD staff will visit beneficiaries at their homes to complete the required procedures, ensuring ease and comfort.

SEDD will also conduct periodic surveys to measure customer satisfaction and further improve services in line with the needs of senior citizens and the highest quality standards.

Hamad Ali Abdalla Al Mahmoud, Chairman of the Sharjah Economic Development Department and a member of the Executive Council, said the initiative reflects the Sharjah Government’s commitment to caring for senior citizens and providing flexible, smart services that prioritise their needs.

He added that ‘Awn 60+’ supports Sharjah’s vision of enhancing quality of life and ensuring accessible government services for all segments of society, noting that the initiative is an important step towards a fast and flexible service model that reaches beneficiaries wherever they are.

Aghaddir AliSenior Reporter

Aghaddir is a senior news reporter at Gulf News with more than a decade of experience covering the UAE’s most pressing developments. Known for her sharp eye for detail and deep expertise in the country’s legal and security systems, Aghaddir delivers journalism that clarifies complex issues and informs public discourse. While based in Sharjah, she also covers Dubai and the northern emirates. She leads daily reporting with a strong focus on breaking news, law enforcement, courts, crime, and legislation. Her work also spans education, public safety, environmental issues, and compelling community and adventure features. Aghaddir’s investigative stories engage readers in meaningful conversations about the nation’s evolving challenges and opportunities. Her interests include public policy, judicial affairs, social issues, healthcare, and governance, and her body of work reflects a commitment to accurate, impactful, and socially relevant journalism. She has established herself as a reliable and trusted voice in the region's media.