GDRFA Dubai brings services closer to residents at Global Village

Closer to You’ initiative offers on-ground services from January 5 to February 5

Last updated: January 04, 2026 | 13:15

Aghaddir Ali, Senior Reporter

1 MIN READ

GDRFA Dubai brings services closer to residents at Global Village

The General Directorate of Identity and Foreigners Affairs – Dubai (GDRFA Dubai) has launched the “Closer to You” initiative, a community-focused campaign aimed at bringing government services directly to the public and strengthening engagement with residents and visitors.

The first edition of the initiative will run at Global Village from January 5 to February 5, 2026, transforming one of Dubai’s most popular family destinations into an interactive platform for service delivery, awareness and community interaction.

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Visitors will be able to access a range of GDRFA Dubai services through dedicated information zones, including entry permits and Golden Residency, identity and nationality services, work permits, children’s passport control, the 04 Platform, the Red Carpet Corridor and the Happiness Card. The experience is designed to be seamless and customer-centric, reflecting the authority’s focus on simplifying procedures and prioritising people.

With a strong family-oriented approach, the platform also features interactive activities, educational games, daily surprises and weekly prize draws, creating an engaging environment that encourages positive community participation.

The initiative reflects GDRFA Dubai’s broader vision of going beyond traditional service delivery to build lasting relationships with the community through direct engagement, active listening and on-ground presence, supporting higher levels of satisfaction, happiness and trust in government services.

Aghaddir AliSenior Reporter

Aghaddir is a senior news reporter at Gulf News with more than a decade of experience covering the UAE’s most pressing developments. Known for her sharp eye for detail and deep expertise in the country’s legal and security systems, Aghaddir delivers journalism that clarifies complex issues and informs public discourse. While based in Sharjah, she also covers Dubai and the northern emirates. She leads daily reporting with a strong focus on breaking news, law enforcement, courts, crime, and legislation. Her work also spans education, public safety, environmental issues, and compelling community and adventure features. Aghaddir’s investigative stories engage readers in meaningful conversations about the nation’s evolving challenges and opportunities. Her interests include public policy, judicial affairs, social issues, healthcare, and governance, and her body of work reflects a commitment to accurate, impactful, and socially relevant journalism. She has established herself as a reliable and trusted voice in the region's media.