Dubai Police caution residents against fake calls seeking UAE Pass details

Police warn sharing data fuels SIM swap fraud and illegal access to mobile bank accounts

Last updated:
Aghaddir Ali, Senior Reporter
Dubai Police caution residents against fake calls seeking UAE Pass details
Gulf News archives

Dubai: Dubai Police have warned residents about fraudulent attempts by scammers impersonating employees allegedly linked to a “Dubai Crisis Management” department and falsely claiming affiliation with Dubai Police.

Authorities said the fraudsters are attempting to exploit current developments by contacting individuals and requesting sensitive personal information, including UAE Pass login details and Emirates ID data.

Police cautioned that sharing such information could allow criminals to carry out SIM swap fraud and gain unauthorised access to victims’ bank accounts through mobile banking applications.

Dubai Police stressed that official authorities never request confidential information, passwords or verification codes through phone calls or text messages under any circumstances.

Residents have been urged not to share personal or financial details with unverified callers and to immediately report suspected fraud through official channels by calling 901 or via the eCrime platform dedicated to cybercrime reports.

Aghaddir Ali
Aghaddir AliSenior Reporter
Aghaddir is a senior news reporter at Gulf News with more than a decade of experience covering the UAE’s most pressing developments. Known for her sharp eye for detail and deep expertise in the country’s legal and security systems, Aghaddir delivers journalism that clarifies complex issues and informs public discourse. While based in Sharjah, she also covers Dubai and the northern emirates. She leads daily reporting with a strong focus on breaking news, law enforcement, courts, crime, and legislation. Her work also spans education, public safety, environmental issues, and compelling community and adventure features. Aghaddir’s investigative stories engage readers in meaningful conversations about the nation’s evolving challenges and opportunities. Her interests include public policy, judicial affairs, social issues, healthcare, and governance, and her body of work reflects a commitment to accurate, impactful, and socially relevant journalism. She has established herself as a reliable and trusted voice in the region's media.

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