Dubai Metro fines: Dh100 to Dh2,000 penalties for rule violations

Penalties for minor, moderate, and major offences to avoid costly fines on Dubai Metro

Last updated:
Zainab Husain, Features Writer
Learn the key dos and don'ts of riding the Dubai Metro to ensure a smooth and fine-free journey, including rules on boarding, behaviour, and prohibited items.
Learn the key dos and don'ts of riding the Dubai Metro to ensure a smooth and fine-free journey, including rules on boarding, behaviour, and prohibited items.
Shutterstock

Dubai: If you’ve ever rushed onto the Dubai Metro only to realise you’re in the wrong cabin, you’re not alone. While it’s a common mistake, failing to follow Dubai Metro rules can cost you a fine starting at Dh100.

The Dubai Roads and Transport Authority (RTA) enforces strict regulations to ensure a safe and smooth commute for all passengers.

Before you dash onto the platform or push through a crowd, take a moment to familiarise yourself with Dubai Metro's rules and fines.

Dubai Metro fines

Dubai Metro fines are categorised based on the severity of the offence. Here’s a complete breakdown:

Minor offences – Dh100 Fines

These are common violations that disrupt other passengers or the smooth functioning of the metro:

  • Disruptive behaviour: Causing a disturbance or inconveniencing other passengers.

  • Improper seating: Sitting in or accessing areas reserved for specific groups.

  • Food and drink restrictions: Eating or drinking in prohibited zones.

  • Animals on board: Bringing pets, except guide dogs for the visually impaired.

  • Restricted areas: Entering off-limit zones marked with warning signs.

  • Non-passenger areas: Standing or sitting in spaces not meant for passengers.

  • Feet on seats: Resting feet on seats, damaging or dirtying them.

  • Lift and escalator misuse: Improper use of these facilities.

  • Unsafe boarding: Climbing or jumping onto public transport.

  • Door tampering: Opening doors or attempting to board/alight while the vehicle is moving.

  • Hazardous items: Carrying items that may inconvenience others or pose a safety risk.

Moderate offences – Dh200 Fines

These offences involve fare violations, misuse, or non-compliance with rules:

  • Fare evasion: Using public transport without paying or entering fare zones without a valid ticket.

  • nol card misuse: Failing to show a valid nol card, using expired/invalid cards, or using someone else’s card.

  • Unauthorised sales: Selling nol cards without prior RTA approval.

  • Cleanliness violations: Spitting, littering, or compromising the cleanliness of transport facilities.

  • Smoking: Lighting up in any metro or public transport area.

  • Unapproved sales or promotions: Selling or promoting goods without permission.

  • Non-compliance: Ignoring instructions from inspectors or obstructing their duties.

  • Signage violations: Disregarding rules displayed on signboards.

  • Distracting the driver: Obstructing or distracting drivers while operating the metro.

Dh300 fine: Sleeping in prohibited areas, including passenger shelters or restricted zones.

Major offences – fines from Dh500 to Dh2,000

Serious violations carry higher fines due to the safety risks involved:

Dh500 fines

  • Carrying alcoholic beverages inside public transport facilities.

  • Using counterfeit cards.

Dh1,000 fines

  • Carrying hazardous items such as weapons, sharp tools, or flammable materials.

  • Entering prohibited zones marked off-limits.

  • Crossing metro tracks outside designated areas.

Dh2,000 fines

  • Misusing emergency buttons without cause.

  • Abusing safety equipment, such as emergency exits, unnecessarily.

  • Tampering with or interfering in tram operations, putting passenger safety at risk.

This article was originally published on December 5, 2024 and has been updated since.

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