Air India Phuket-Delhi flight probe widens after 300-foot drop, Airbus sends experts

Eight passengers and four crew were injured while confirmatory captain test is awaited

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Nivetha Dayanand, Assistant Business Editor
Air India Phuket-Delhi flight probe widens after 300-foot drop, Airbus sends experts
Air India

Dubai: Airbus is sending specialists to assist an investigation into an Air India flight that suddenly lost around 300 feet during cruise, an incident that left eight passengers and four cabin crew members injured.

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The Airbus A320 was operating Air India flight AI2379 from Phuket to Delhi on August 4 with 137 passengers, including three infants, and eight crew members on board when it experienced the sudden loss of altitude.

The aircraft subsequently stabilised and landed safely in Delhi, while India's Aircraft Accident Investigation Bureau has classified the occurrence as a Serious Incident and opened an investigation.

Airbus said it was providing technical assistance to investigators under international aviation rules.

“In accordance with ICAO Annex 13, Airbus is providing technical assistance to the relevant investigating authorities. We are actively supporting the airline and will provide further information as it becomes available. A team of specialists is being dispatched to assist with the investigation,” Airbus said in a statement.

Flight recorders secured

Indian authorities secured the aircraft's Flight Data Recorder and Cockpit Voice Recorder for examination following the incident.

Air India said it could not comment on any findings while the AAIB investigation remained underway.

“The investigation into the incident is being conducted by the Aircraft Accident Investigation Bureau (AAIB) under the provisions of ICAO Annex 13. As the investigative process is ongoing, Air India cannot comment on any findings or observations related to the investigation. We will continue to extend our full cooperation to relevant authorities as required,” an Air India spokesperson said.

Eight passengers and four cabin crew members were admitted to hospital after the flight landed in Delhi.

Captain's confirmatory test awaited

Both pilots underwent the prescribed psychoactive substance screening following the incident, which forms part of the standard procedures after such an occurrence.

India's Ministry of Civil Aviation said the screening result for the pilot-in-command required confirmatory testing, with samples sent to a designated laboratory for further analysis.

“Samples have accordingly been sent to the designated laboratory for confirmatory analysis, and the final report is awaited,” the ministry said.

Both pilots have been taken off the flying roster by India's Directorate General of Civil Aviation pending completion of the investigation and the prescribed testing process.

Authorities said any further action will depend on the findings of the investigation and the final confirmatory test result.

Investigation continues

The AAIB investigation is being conducted under ICAO Annex 13, the international framework governing investigations into aircraft accidents and serious incidents.

Such investigations are intended to establish the circumstances and contributing factors surrounding an occurrence and identify measures that could prevent similar incidents.

Air India and Airbus said they will continue cooperating with investigators while the probe remains underway.

- With inputs from agencies.

Nivetha Dayanand
Nivetha DayanandAssistant Business Editor
Nivetha Dayanand is Assistant Business Editor at Gulf News, where she spends her days unpacking money, markets, aviation, and the big shifts shaping life in the Gulf. Before returning to Gulf News, she launched Finance Middle East, complete with a podcast and video series. Her reporting has taken her from breaking spot news to long-form features and high-profile interviews. Nivetha has interviewed Prince Khaled bin Alwaleed Al Saud, Indian ministers Hardeep Singh Puri and N. Chandrababu Naidu, IMF’s Jihad Azour, and a long list of CEOs, regulators, and founders who are reshaping the region’s economy. An Erasmus Mundus journalism alum, Nivetha has shared classrooms and newsrooms with journalists from more than 40 countries, which probably explains her weakness for data, context, and a good follow-up question. When she is away from her keyboard (AFK), you are most likely to find her at the gym with an Eminem playlist, bingeing One Piece, or exploring games on her PS5.
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