Wrong number, big win: How Big Ticket traced Indian expat winner after 15 phone calls over 3 days

Weekly e-draw winner mistakenly entered wrong phone number when purchasing his ticket

Last updated:
Ashwani Kumar, Chief Reporter
2 MIN READ
What happens when a Big Ticket winner doesn’t answer calls from the show hosts Richard and Bouchra?
What happens when a Big Ticket winner doesn’t answer calls from the show hosts Richard and Bouchra?

Abu Dhabi: Winning Abu Dhabi’s Big Ticket draw is a dream come true for many hopeful participants. But what happens when a winner doesn’t answer calls from show hosts Richard and Bouchra?

Recently, Big Ticket encountered an unexpected twist after announcing its latest weekly e-draw winners.

Dream win, but no answer: Where was the lucky winner?

Sajeev, an Indian expat, had won Dh50,000 with ticket number 275-236701. However, despite multiple attempts, the organisers couldn’t reach him.

Wrong number drama: The email that finally worked

According to a Big Ticket spokesperson, they called him at least five times a day for three days but received no response. Eventually, Sajeev replied to their email. It turned out he had mistakenly entered the wrong phone number when purchasing his ticket.

Reminder to all players: Double-check your contact details

The incident has prompted Big Ticket to remind participants about the importance of providing accurate contact details, especially phone numbers and email addresses, when entering the draw.

Behind the scenes: How Big Ticket tracks down winners

At the same time, the story showcases the Big Ticket team’s relentless commitment to ensuring winners are notified. Despite the initial confusion, their determination from persistent daily calls to email follow-ups ensured that Sajeev finally received the good news.

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