Dubai: A learner driver can file a complaint with the RTA's Licensing Agency if he fails in the driving tests for at least five times, said Engineer Ali Mohammad Al Jassim, Acting CEO of the Agency.

He said there was a committee of examiners for every driving school and those who are not satisfied with examiners' decision can complain against them but they can do so only after they fail at least five times.

They can call the RTA's toll free number 8009090 or file online complaint on the RTA's website www.rta.ae or can directly go to a RTA supervisor in their respective driving school to file a complaint.

Once the candidate filed the complaint, he or she will be tested by two examiners including a senior examiner. On an average, about 26,000 new drivers are tested every month.