Civic body urges residents to report water accumulation via app, call centre or WhatsApp

Dubai: As heavy rainfall and unpredictable weather conditions affected different parts of the UAE on Sunday, Dubai Municipality has intensified its emergency response efforts to swiftly manage rain-related incidents and ensure public safety.
UAE authorities have urged the public to stay vigilant, avoid flooded areas, and report any issues that could pose a risk to public safety.
Taking to social media, the municipality said its rapid-response teams are on high alert to address weather-related incidents.
“Our teams are on high alert for rapid response and resolution of weather-related reports and rainfall incidents,” the municipality said in a post on X.
Residents are encouraged to report rain-related incidents, especially water accumulation, through the Dubai Municipality App, via WhatsApp, or by calling the dedicated helpline at 800900.
The municipality reassured that its proactive approach aligns with Dubai’s vision of creating a more liveable and sustainable urban environment.
“Your safety is our priority,” the municipality stated in the post.
Where to report rain incidents in Dubai:
Dubai Municipality App
Call centre no: 800900
WhatsApp number: +971800900
Dubai Police have warned motorists to drive cautiously due to rainfall. In a message on X, the police urged drivers to stay informed through reliable weather sources and follow key safety measures, including:
Use low beam headlights
Check brakes after driving through water
Avoid valleys and flooded areas
Ensure windshield wipers are functioning
Reduce speed and stay away from the road’s edge
Use outside air settings to prevent windshield fogging
Follow weather updates only from official sources
Meanwhile, Dubai’s Roads and Transport Authority (RTA) has also issued guidelines for driving in unstable weather. In a social media post, the RTA advised motorists to obey traffic signals, slow down to prevent skidding, and maintain a safe distance from other vehicles.