Ras Al Khaimah Police launch smart services system to cut bureaucracy

New initiative streamlines procedures, reduces vehicle registration time by 70%

Last updated:
Aghaddir Ali, Senior Reporter
1 MIN READ
Collaboration with government and private sectors aims to improve customer experience.
Collaboration with government and private sectors aims to improve customer experience.
Supplied

Ras Al Khaimah Police have launched an integrated smart services and partnerships system aimed at streamlining procedures, enhancing service efficiency and improving the overall customer journey.

The new system focuses on strengthening strategic partnerships with government and private-sector entities, while leveraging smart technologies to deliver faster, more efficient services.

Brigadier Ahmed Al Sam Al Naqbi, Director-General of Central Operations at Ras Al Khaimah Police, said the initiative has already delivered tangible results, including a 70 per cent reduction in the time required to complete vehicle registration procedures.

He noted that driving tests have been automated using artificial intelligence, improving accuracy and enhancing operational transparency. In addition, smart platforms have been introduced to detect road defects, contributing to improved traffic safety.

Al Naqbi said the developments align with the government’s zero-bureaucracy drive and reflect close coordination with relevant partners to sustainably enhance customer experience, in line with Ras Al Khaimah Police’s goal of leading in digital government services.

Aghaddir Ali
Aghaddir AliSenior Reporter
Aghaddir is a senior news reporter at Gulf News with more than a decade of experience covering the UAE’s most pressing developments. Known for her sharp eye for detail and deep expertise in the country’s legal and security systems, Aghaddir delivers journalism that clarifies complex issues and informs public discourse. While based in Sharjah, she also covers Dubai and the northern emirates. She leads daily reporting with a strong focus on breaking news, law enforcement, courts, crime, and legislation. Her work also spans education, public safety, environmental issues, and compelling community and adventure features. Aghaddir’s investigative stories engage readers in meaningful conversations about the nation’s evolving challenges and opportunities. Her interests include public policy, judicial affairs, social issues, healthcare, and governance, and her body of work reflects a commitment to accurate, impactful, and socially relevant journalism. She has established herself as a reliable and trusted voice in the region's media.
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