Pakistan Consulate opens new facility to boost remittance

Dubai: Al Fardan Exchange has partnered with the Consulate General of Pakistan in Dubai to unveil a newly upgraded consulate facility, featuring a state-of-the-art customer engagement centre and self-service kiosk.

This collaboration enhances consular services for the Pakistani expartiates in UAE and simplifies access to trusted financial solutions within the consulate premises.

The new customer engagement centre includes a real-time remittance tracking kiosk, digital transaction services, and instant access to current exchange rates, creating a seamless, tech-enabled experience for thousands of daily visitors to the consulate.

Hussain Muhammed, Pakistan Consul General welcomed the initiative and said: “We are sincerely grateful to Al Fardan Exchange for their generous support in enhancing the Pakistan Consulate’s infrastructure. This partnership not only reflects our shared commitment to serving the Pakistani community but also opens new opportunities for improved service and financial inclusion. With over 2,000 people visiting the Consulate daily, this new customer engagement centre will play a vital role in connecting our citizens to secure, efficient, and trusted financial solutions. We look forward to continuing this meaningful collaboration in the years to come.”

Growing remittance

The initiative comes at a time of growing remittance volumes from the Pakistani diaspora in the UAE. Pakistanis in the UAE sent over $754.2 million back home during the 2024-25 fiscal year, making the country the second-largest source of remittances to Pakistan globally, following Saudi Arabia.

Hasan Fardan Al Fardan, CEO of Al Fardan Exchange, emphasised the importance of this longstanding relationship. “We are proud of the deep relationship we share with the Pakistani community, a bond built over five decades of trust. For generations, millions of customers from Pakistan have chosen Al Fardan Exchange as their trusted partner to send their hard-earned money home. This customer engagement centre reflects our ongoing commitment to support them with utmost care, security, and reliability. We are honoured to strengthen this connection and carry it forward for years to come.”