Insight: Striving to meet customer needs
Ajman-based Etisalat unit The Contact Centre has grown to become among the key nodal service points for the corporation, with traffic having grown to 4.2 million telephone calls per month, from 400,000 at its inception in December 2000.
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Comtrust Support (8006100 toll-free number):
EIM Emirates Internet and Multimedia support (8006100/8005244 toll-free numbers):
Thuraya/GPRS (8006633 toll-free number):
International directory service (100 toll-free number):
General Enquiry on Etisalat's services and Fault reporting (101/171 toll-free numbers):
Directory Enquiry (181 for Arabic language, 180 for English):
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