Dubai Police handle nearly 40,000 calls during unstable weather

Emergency and non-emergency lines see surge as teams provide round-the-clock support

Last updated: December 22, 2025 | 16:32

Aghaddir Ali, Senior Reporter

1 MIN READ

Dubai Police handle nearly 40,000 calls during unstable weather

Dubai: Dubai Police reported a surge in public enquiries during recent unstable weather conditions, handling 39,299 calls over Thursday and Friday.

Emergency lines received 32,391 calls through 999, while 6,908 were handled via 901, the non-emergency number. Call centre teams also responded to 427 emails and managed 1,690 live chat conversations through the Dubai Police website, providing guidance and support to the public.

Dubai Police commended the efforts of teams at the Command and Control Centre and the 901 Contact Centre for their professionalism and round-the-clock response in ensuring swift and efficient services.

The public was reminded to use 999 only in emergency situations, and to contact 901 for non-urgent matters and general service enquiries.

Aghaddir AliSenior Reporter

Aghaddir is a senior news reporter at Gulf News with more than a decade of experience covering the UAE’s most pressing developments. Known for her sharp eye for detail and deep expertise in the country’s legal and security systems, Aghaddir delivers journalism that clarifies complex issues and informs public discourse. While based in Sharjah, she also covers Dubai and the northern emirates. She leads daily reporting with a strong focus on breaking news, law enforcement, courts, crime, and legislation. Her work also spans education, public safety, environmental issues, and compelling community and adventure features. Aghaddir’s investigative stories engage readers in meaningful conversations about the nation’s evolving challenges and opportunities. Her interests include public policy, judicial affairs, social issues, healthcare, and governance, and her body of work reflects a commitment to accurate, impactful, and socially relevant journalism. She has established herself as a reliable and trusted voice in the region's media.