Fresh ‘pay bill, win prizes’ scam alert issued for customers of Dubai Electricity and Water Authority

Officials warn against clicking on fraudulent online messages sent from fake accounts

Last updated:
DEWA head office in Dubai
DEWA head office in Dubai
Supplied

Dubai: Dubai Electricity and Water Authority (DEWA) on Wednesday warned residents about fraudulent messages asking customers to pay their bills or answer some questions to win “prizes”.

“These emails are not sent from a dewa.gov.ae domain and often include links to fraudulent websites,” the authority said.

“Dewa urges all customers and society members not to respond to these messages or click on any link inside them, and to always check the domain name of the email address.”

For official information, the authority asked customers to always refer to DEWA’s official website, its verified social media accounts, or its Customer Care Centre on 04 601 9999.

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