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Residency e-services open for firms

Ten GDRFA external offices opened for companies to register at the e-services online system

Gulf News

Dubai: The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai is urging all Dubai companies to use the e-service online system only instead of manual application for residency issuance, renewal, work permits and visit visa applications, which will be mandatory starting from September 1.

The rules apply for all companies operating in Dubai no matter how many workers they employ.

Previously, registration was open at two external branches, but now the number of offices has increased to 10 in addition to the GDRFA headquarters.

Companies can register at the e-service online system at the Establishments’ Department at the GDRFA-Dubai headquarters or at the external branches of the GDRFA-Dubai, including new Al Twar Centre, Al Manara Centre, Festival Centre, Al Arabi Centre, Al Khail Mall Centre, Dnata Centre, JLT Centre, Dubai Airport Free Zone Centre, Bin Souqat Centre, DEWA Centre.

Major General Obaid Muhair Bin Surour, Acting Director of GDRFA said yesterday that all companies are required to register for the online e-service systems before using the GDRFA service before the end of August as the registration with the online services is mandatory.

“The evolution of the GDRFA services into e-services is part of our efforts to improve and ease services and procedures for customers,” he said.

Major Ali Malallah, Acting Deputy Assistant of the Director-General for Entry Permits and Residency, said to register for the online service, the company representatives can visit the Establishments’ Department at the GDRFA-Dubai headquarters or the external branches.

Major Mallallah said a company’s PRO, owner of the company, partner or authorised signatory must be present in person to register with the online service.


Required documents for registration:

* Copy of the establishment card.

* Copy the passport authorised signatory and the ID card.

* Copy from the e-gate card (for council generals only).

* Fill in the application in Arabic and English.

* Create an account in the e-wallet (Noquodi).

For more details on the service, contact 04 237 6100 or log on to

Or call toll free number 8005111.