ILOE insurance claim requirements and eligibility in UAE

Eligibility requirements and necessary documents to claim ILOE insurance in the UAE.

Last updated:
Zainab Husain, Features Writer
3 MIN READ
The scheme aims to provide a temporary income to eligible employees who lose their jobs due to termination, offering them a safety net while they search for new employment opportunities.
The scheme aims to provide a temporary income to eligible employees who lose their jobs due to termination, offering them a safety net while they search for new employment opportunities.
Afra Alnofeli/Gulf News archives

Dubai: The Involuntary Loss of Employment (ILOE) Insurance Scheme in the UAE provides financial support to employees in the private sector and federal government who lose their jobs due to termination not resignation.

This scheme offers temporary income to help you while you look for new employment. However, to successfully claim these benefits, you must carefully meet all the specified eligibility requirements.

What is the ILOE sheme?

Launched as part of the UAE’s social protection initiatives, the ILOE insurance scheme provides eligible employees with monthly compensation for up to three months after involuntary job loss. The scheme is designed to:

  • Safeguard workers’ dignity by offering temporary financial support

  • Enhance the competitiveness of Emirati talent in the job market

  • Attract and retain global talent in the UAE workforce

How much will you receive?

The payout depends on your salary bracket and is calculated as 60 per cent of your average monthly basic salary over the last 12 months before job loss. It is subject to the following caps based on your subscription category:

  • Category A: For employees with a basic salary of Dh16,000 or less

    • Maximum monthly compensation: Dh10,000

  • Category B: For employees with a basic salary of above Dh16,000

    • Maximum monthly compensation: Dh20,000

  • Compensation is paid for up to three months, or until you find another job or leave the country - whichever comes first.

    Eligibility requirements for ILOE claims

    1. Minimum subscription period of 12 consecutive months

    You must have been subscribed to the unemployment insurance scheme continuously for at least twelve (12) consecutive months before the job loss.

    2. Timely payment

    All your insurance premiums must be paid fully and on time, as per the payment schedule you agreed upon. missing premium payments or delayed contributions can disqualify your claim.

    3. Unemployment must be involuntary

    Your unemployment must result from termination by the employer or a job loss that was not your choice.

    4. No dismissal for disciplinary reasons

    If you were terminated for disciplinary reasons, such as violations of workplace policies or misconduct, you will not be eligible to claim the iloe benefit.

    5. Submit your claim within 30 days

    You must file your claim within thirty (30) days from the date your employment contract ended or from the settlement of any related labour complaint adjudicated by the court.

    6. No abscondment complaints

    Your claim will be rejected if there is an active abscondment complaint against you by any employer or relevant authority.

    7. No fraudulent claims

    The claim must be genuine and not made through fraud or deception. also, the company you claim to have worked for must be a registered, real business entity

    8. Job loss not due to labour strikes or stoppages

    If your job loss was the result of non-peaceful labour strikes or work stoppage - you are not eligible for compensation under the scheme.

    9. Legal residency status

    You must be legally present in the UAE at the time of submitting the claim. Illegal or expired residency status disqualifies applicants from receiving benefits.

    Documents required

    You will need the following documents to submit your claim:

    • Signed work permit cancellation

    • Employment contract

    • Termination letter

    • Copy of Emirates ID

    • IBAN certificate from your bank

    How to file an ILOE claim

    To apply for compensation, you must submit a claim online through the official website: www.iloe.ae. Click on the ‘Submit your claim’ button on the homepage and complete the application form.

    You can choose to receive the compensation:

    When will you receive the payment?

    According to the MOHRE, once your claim is approved, payment must be made within 14 days of submission.

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