Al Ansari Exchange launches cash service for ILOE payouts across 270 UAE branches

Dubai: Al Ansari Exchange has launched a new cash payout service for individuals claiming benefits under the UAE’s Involuntary Loss of Employment (ILOE) insurance scheme, in partnership with the ILOE Insurance Pool PSC.

The service, announced on July 20, is now operational across more than 270 Al Ansari Exchange branches nationwide, giving insured individuals under the ILOE scheme an additional, in-person option to collect their approved payouts.

The ILOE scheme, supervised by the Ministry of Human Resources and Emiratisation (MoHRE), provides temporary financial support to eligible employees in the UAE who lose their jobs involuntarily. Al Ansari has previously served as a payment collection point for the scheme. With this expansion, it now also facilitates cash disbursement of approved claims.

Claimants must file their ILOE application within 30 days of job loss through the scheme’s website (www.iloe.ae), mobile app, or call centre. Once approved, they may now collect their compensation in cash at any Al Ansari branch, offering a convenient alternative to bank transfers or digital payouts.

The ILOE Insurance Pool said the new option simplifies access to benefits and is part of its broader goal to improve service quality and reach more segments of the population affected by unemployment.

Al Ansari Exchange said the move reflects its commitment to financial inclusion and customer-focused service, especially for residents in need of quick and convenient access to funds during periods of job loss.