Arabian Automobiles has opened its renovated Nissan service centre in Deira, where vehicle owners can check in using tablets. While using the digital screens, customers can also use the car configurator option to learn about the models.
“Implementing the global Nissan Retail Concept, the renovated Nissan Service Center in Deira hosts an enhanced facility design, quality service process and an advanced digital environment, representing the culmination of years of experience,” said Michel Ayat, CEO of AWR Automotive. “We look forward to continuously offer our customers a world class service.”
The facility houses 90 mechanical working bays, 11 washing bays, 298 parking bays, and eight 60-minute express service bays. The Deira center serves an average of 5,500 monthly repair orders, 2,000 of which as express services.
The service center, features a cafeteria and a kid-friendly play area. Also available are integrated workstations for customers to utilise while their vehicles are being serviced. Salah Yamout, COO of Arabian Automobiles, said: “We consistently seek to facilitate and personalize the customer journey across all our centers’ touchpoints to ensure their requirements are addressed in an interactive, engaging and personalized ambiance.”
