Saudi Arabia launches e-service to expand hotel capacity ahead of Hajj 2026

Licenced hospitality operators in Mecca, Medina can apply online to increase bed capacity

Last updated: August 04, 2025 | 18:58

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An aerial view shows Mecca's Grand Mosque with the Kaaba, Islam's holiest site in the centre on June 17, 2024, during the annual Hajj pilgrimage.

AFP

Dubai: As preparations begin for next year’s Hajj season, Saudi Arabia is turning to digital tools to ease the strain on accommodation in the holy cities of Mecca and Medina.

The Ministry of Tourism has introduced a new online service that allows operators of licenced hospitality facilities in Mecca and Medina to apply for additional bed capacity ahead of the Hajj season 2026. The application process follows specific procedures and requirements set by the ministry.

Officials said the initiative is part of a broader effort to expand digital services and simplify administrative processes, improving efficiency in the hospitality sector and ensuring that pilgrims receive high standards of service during one of the busiest times of the year.

The service also reflects the ministry’s early planning for the pilgrimage season and its strategy to strengthen support for accommodation providers, enhance quality, and provide user-friendly electronic systems. The ministry said it hopes to leverage these digital tools to make the journey of pilgrims smoother and more comfortable. Licenced operators can access the new service through the tourism activities licencing portal on the ministry’s website.

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