A Roads and Transport Authority staff helps a customer with online services at a customer centre in Umm Ramool. Image Credit: Arshad Ali / Gulf News

Dubai: Did you recharge your Salik account, pay your electricity bill or make any other payment to Dubai government online on Sunday?

You stand a chance to get your money back today (Monday).

If you receive an SMS intimating about this, do not ignore it as a regular prank. Instead, check your account that was used to make the cashless payment.
 

You can also try your chances to win your money back throughout this week.

In a first-of-its-kind initiative encouraging residents to use smart channels to avail government services and make Dubai one of the smartest cities in the world, the government of Dubai is giving a 100 per cent cash back offer to customers making online payment this week.

Up to Dh1million will be given back to lucky customers who will be chosen by the Department of Finance through an electronic raffle every day during the “Week without Service Centres” that aims to boost smart transformation of Dubai services by 2021.

The department confirmed to Gulf News on Sunday that it will choose the winners from all the customers making online payment to 40 entities in Dubai.

The daily limit for cash back is Dh200,000 from October 21 to 25. That means the e-raffle will pick winners till the total amount of cash back for online transactions reaches Dh200,000 on each of these five days, the department explained.

The lucky customers will be informed about their win through SMS and the money they paid will be returned to the account they used to make the online payment.

The winners will be picked only from the customers who opted for smart transactions to make payments. Smart services that do not require payments will not be included in the raffle.

Almost 40 Dubai government departments’ customer service centres will be closed till Thursday for the ‘Week without Service Centres’ initiative, with 1,100 services accessible online.

All these services are related to payment to various government departments and customers arriving at the service centres will be assisted to make paperless transactions via apps and e-services using tablets, smartphones and smart kiosks, the finance department said.