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Dubai Tram serves 3.7m passengers in a year

Dubai Tram celebrates first anniversary with a good performance record, RTA says

Image Credit: Ahmed Ramzan/Gulf News
The Dubai Tram, whichopened on November 11last year, continues to bea favourite mode of publictransport for people living inthe new Dubai areas.
Gulf News

Dubai: The Dubai Tram has transported 3.7 million passengers in just a year of serving the densely populated New Dubai areas, clocking in an almost on-time arrival every time.

The Dubai Tram has served 3.725 million passengers or roughly 10,500 passengers daily since opening on November 11 last year until the end of October this year, according to figures released by the Roads and Transport Authority (RTA) in celebration of the Tram’s first anniversary on Wednesday.

The service, which runs on an 11-km track, starts from Dubai Marina and passes through Jumeirah Beach Residences (JBR), Dubai Media City, Knowledge Village, and up to the Tram Depot near the Dubai Police Academy. Some 11 trains shuttle passengers on the 11-station stretch.

“During the first year of operation, the Dubai Tram has achieved extremely high performance indicators where the on-time arrival indicator reached 96.4 per cent and the compliance with trips’ timetables indicator recorded 93 per cent. The Tram has also achieved high rates in customer satisfaction rating amounting to 98 per cent,” Mattar Al Tayer, director-general and chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA), said.

The brainchild of His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, the Dubai Tram was conceived in 2005 following a comprehensive study that the new Dubai areas needed an integrated public transport system to increase mobility in the area.

According to the 2005 study, the population density in the areas serviced by the Dubai Tram would increase upon occupation of the buildings constructed in the area to 60,000 people per square kilometre compared to the average density in the current urban areas of Dubai city is 3,000 people per square kilometre. Accordingly, the number of trips generated from the area will be 64,000 trips during peak hours; which is close to the total number of trips generated from the entire Deira area.

Al Tayer said RTA has undertaken several initiatives to improve safety on the Tram, which is considered the first tramway project outside Europe powered by a ground-based electric supply system extending along the track. Signallised junctions were placed on the tram route at JBR where the movement of the tram overlaps with the movement of pedestrians and vehicles. Some left turns were also closed to ensure traffic safety at those junctions, among other measures.

Al Tayer said RTA is monitoring the situation on a daily basis to fix the trip timetable at the tram route before introducing traffic solutions. RTA has also provided additional parking space in the vicinity of stations to encourage people to use the Tram, and has built a parallel cycling lane extending 9km along the tramway between Al Sufouh station and Dubai Media City station.

It has also ceased the Marina Loop service offering semi-circular tram network service at the JBR and the Marina. This step has cut short the total trip time from 54 minutes to 45 minutes, and reduced the service interval (headway) to eight minutes.